Business Support & Operations Executive

The Adecco Group; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

The Adecco Group in Hong Kong seeks an Executive for Commercial Operations & Administration to coordinate across Procurement, Finance, IT, and Management, supporting operations, reporting, and business analysis.

You will prepare presentations, manage supplier records, assist payroll, travel, events, and ensure timely information flow. Proficiency in Excel (Pivot Tables) and strong English and Cantonese communication are essential.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Operations or related field.
• 2+ years in commercial operations, procurement, sourcing, or administration.
• Experience supporting cross-functional teams in corporate environments.

Responsibilities

• Provide general office administration and coordinate daily operations.
• Prepare presentations, training materials, and internal communications.
• Coordinate cross-functional projects and track operational tasks.
• Produce sales reports and management reports using Excel and data visuals.
• Conduct market research and business intelligence to support decisions.
• Track KPIs and prepare regular performance reports.
• Support supplier onboarding, supplier records, and procurement activities.
• Coordinate travel, events, meetings, and related logistics.
• Assist payroll, staff allowances, and employee benefits coordination.

Skills

Microsoft Office proficiency

Time management

Independent work

Problem solving

English & Cantonese communication

Education

Bachelor's degree in Business Administration or related discipline

Tools

Excel

Pivot Tables

Job description

We are looking for a proactive and detail-oriented Executive, Commercial Operations & Administration to join a growing and dynamic organization. This role serves as a key coordination point across multiple business functions, supporting commercial operations, sourcing, administration, reporting, and business analysis activities.

Working closely with teams across Procurement, Quality, Order Management, Finance, IT, and Management, you will help facilitate smooth day-to-day operations, ensure timely information flow, and support the successful execution of cross-functional projects and business initiatives.

Reporting directly to the Head of Administration & Services, this position offers broad exposure to commercial operations and business support functions within an international business environment.

Key Responsibilities

• Provide general office administration support to ensure efficient daily operations.
• Prepare business presentations, training materials, internal communications, and other corporate documentation.
• Coordinate cross-functional projects and ensure timely follow-up on operational and administrative tasks.
• Prepare and analyze sales reports, business performance data, and management reports using advanced Excel functions, including Pivot Tables and data visualization tools.
• Conduct market research, competitor analysis, and business intelligence activities to support commercial decision-making.
• Track key performance indicators (KPIs) and prepare regular operational and performance reports.
• Support category and commercial management activities through revenue tracking, turnover analysis, sales reporting, and market insights.
• Assist sourcing and procurement initiatives, including supplier research, benchmarking, RFQ coordination, supplier comparison, and follow-up actions.
• Maintain supplier records, product information databases, and relevant business documentation.
• Serve as the primary contact for product-related digital information, including specifications, technical data, product images, and supporting materials.
• Support supplier onboarding processes and maintain administrative aspects of supply chain systems.
• Coordinate business travel arrangements, company events, meetings, and related logistics.
• Assist with payroll administration, staff allowances, and employee benefits coordination.

Requirements

Education & Experience

• Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related discipline.
• Experience supporting cross-functional teams within commercial, trading, retail, sourcing, or procurement environments.
• Minimum 2 years of relevant experience in commercial operations, procurement, sourcing, supply chain, business support, or administration roles.
• Understanding of business operations, commercial processes, and basic financial concepts.

Technical & Professional Skills

• Proficient in Microsoft Office applications, Teams, Zoom, and other business software platforms.
• Excellent organizational and time management skills, with strong attention to detail.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong problem-solving capabilities and a proactive approach to task management.
• Excellent written and verbal communication skills in English and Cantonese.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, data analysis, and reporting.
• Strong analytical skills with the ability to interpret and present business data effectively.