Sales Administrator (FMCG)

Made Brands Ltd; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Team benefits

Competitive compensation

Convenient work location

Job summary

Made Group in Hong Kong is seeking a proactive Sales Administrator to join our fast-growing team. You will act as a liaison between suppliers, logistics providers, and major retail accounts, handling order entry, invoicing, and ensuring inventory accuracy.

The role requires 3-5 years in sales administration or logistics, proficiency in MS Office and ERP/EDI systems, and fluency in English, Cantonese and Putonghua. We offer a dynamic FMCG environment and competitive compensation.

Qualifications

• Higher Diploma or Associate Degree in Business Administration, Logistics, Supply Chain, or related discipline.
• 3-5 years of experience in sales administration, logistics operations, or supply chain support; FMCG/F&B/retail advantageous.
• Strong MS Office skills; ERP (SAP) and EDI experience; knowledge of HK import/export documentation.

Responsibilities

• Order Processing: daily order entry, delivery scheduling, invoicing through ERP/EDI.
• Inbound & Outbound Logistics: coordinate freight, customs, and 3PL warehouse operations.
• Inventory Management: daily stock reconciliation and relabeling/repackaging workflows.
• Financial Support: verify logistics invoices and perform trade spend calculations.
• Sales Reporting & Analytics: prepare sales reports and maintain dashboards.

Skills

MS Office proficiency

Attention to detail

Communication skills

Education

Higher Diploma or Associate Degree in Business Administration, Logistics, Supply Chain

Tools

ERP systems (SAP)

EDI systems

Job description

Founded in 2005, Made Group is an Australian food and beverage company specializing in functional, high-quality health and wellness products across Australia, New Zealand, and Asia. Operating end-to-end sourcing and manufacturing facilities, the company boasts a market-leading portfolio of innovative brands, including Cocobella, Rokeby and Impressed.

Job Summary

To support our rapid growth in Hong Kong, our local team is seeking a proactive Sales Administrator. This role will serve as a key liaison between international suppliers, logistics service providers, and major retail key accounts, ensuring smooth order management, inventory accuracy, sales reporting, and operational compliance.

Key Responsibilities

Order Processing: Handle daily customer order entry, delivery scheduling, order fulfillment tracking, and sales invoicing through ERP and EDI systems.

Inbound & Outbound Logistics: Coordinate international freight movements, import/customs documentation, local food compliance requirements, and 3PL warehouse operations.

Inventory Management: Monitor daily stock reconciliation, inbound warehouse entry, and product relabeling/repackaging workflows and aging stock.

Financial Support: Verify logistics and freight invoices and perform trade spend and allowance calculations.

Sales Reporting & Analytics: Prepare regular sales reports and maintain sales dashboards to track key performance metrics, e.g. order fulfillment rate, promotional performance and volume trends.

Requirements

Education: Higher Diploma or Associate Degree in Business Administration, Logistics, Supply Chain, or a related discipline.

Experience: 3-5 years of experience in sales administration, logistics operations, or supply chain support. Experience in FMCG, F&B, or retail sectors is highly advantageous.

Technical Skills:

Proficient in MS Office (Word, Excel, PowerPoint).

Hands-on knowledge and practical experience in ERP systems (e.g., SAP) and EDI systems.

Knowledge of Hong Kong import/export customs clearance and food documentation procedures.

Languages: Good command of spoken and written English, Cantonese, and Putonghua.

Attributes: Detail-oriented, strong problem solving, organization and multitasking skills, and the ability to work independently.

We offer

Dynamic and fast-growing FMCG commercial environment.

Comprehensive medical coverage and attractive team benefits.

Convenient work location with competitive compensation.

What can I earn as a Sales Administrator