Club Reception & Guest Services Associate (Entry-Level)

Kingdom Hill International Limited; Hong Kong; Vor Ort; HKD 134.000 - 201.000; Vollzeit

Zusammenfassung

Kingdom Hill International Limited is seeking an entry-level receptionist to join our club reception team in Hong Kong. You will greet guests, answer calls, and provide information to customers professionally.

Responsibilities include handling reservations, assisting with check-in/check-out, daily facility checks, and maintaining strong communication with guests. Proficiency in English and Cantonese, basic MS Word and Excel, and a positive, organized attitude are required.

Qualifikationen

• Welcoming guests and front-desk duties.
• Strong communication with guests and colleagues.
• Proficiency in English and Cantonese.
• Basic computer literacy.

Aufgaben

• Welcoming guests and members at club reception.
• Greeting guests, answering incoming calls and clarifying customer enquiries in a professional manner.
• Handle reservation and provide check-in and check-out services.
• Conduct regular daily facility checks.
• Taking messages from customers’ complaints.

Kenntnisse

Reception

Customer service

Communication

Organizational skills

Interpersonal skills

Tools

MS Word

MS Excel

Jobbeschreibung

Kingdom Hill International Limited is seeking an entry-level receptionist to join our club reception team in Hong Kong. You will greet guests, answer calls, and provide information to customers professionally.

Responsibilities include handling reservations, assisting with check-in/check-out, daily facility checks, and maintaining strong communication with guests. Proficiency in English and Cantonese, basic MS Word and Excel, and a positive, organized attitude are required.