Receptionist (Full Time / Part Time)

Kingdom Hill International Limited; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Kingdom Hill International Limited is seeking an entry-level receptionist to join our club reception team in Hong Kong. You will greet guests, answer calls, and provide information to customers professionally.

Responsibilities include handling reservations, assisting with check-in/check-out, daily facility checks, and maintaining strong communication with guests. Proficiency in English and Cantonese, basic MS Word and Excel, and a positive, organized attitude are required.

Qualifications

• Welcoming guests and front-desk duties.
• Strong communication with guests and colleagues.
• Proficiency in English and Cantonese.
• Basic computer literacy.

Responsibilities

• Welcoming guests and members at club reception.
• Greeting guests, answering incoming calls and clarifying customer enquiries in a professional manner.
• Handle reservation and provide check-in and check-out services.
• Conduct regular daily facility checks.
• Taking messages from customers’ complaints.

Skills

Reception

Customer service

Communication

Organizational skills

Interpersonal skills

Tools

MS Word

MS Excel

Job description

Responsible for welcoming guests and members at club reception.

Greeting guests, answering incoming calls and clarify customers’ enquiries in a professional manner

Handle reservation and provide check-in and out services

Good management, organization, communication and interpersonal skills

Taking message from customers complaint

Conducting regular daily facility check

Good command of written and spoken English and Cantonese

Good communication and interpersonal skill with positive and helpful attitude

Self-motivated, well-organized and responsible

PC knowledge (MS Word & Excel).

Entry Level

Working location: Central / Causeway Bay/ Sheung Wan/ Sai Wan

Personal data collected will be used for recruitment purpose only.

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Your application will include the following questions:

• Have you worked in a call centre before?
• Are you willing to undergo a pre-employment background check?
• Which of the following statements best describes your right to work in Hong Kong?
• Which of the following languages are you fluent in?
• What's your expected monthly basic salary?
• Do you own or have regular access to a car?
• How many years' experience do you have as a receptionist?
• Which of the following Microsoft Office products are you experienced with?