Receptionist

Shift Happens; Hong Kong; On-site; HKD 156,240 - 256,680; Full time

Job summary

Shift Happens on Wyndham Street in Central, Hong Kong, is seeking a friendly Receptionist to welcome guests and coordinate frontline operations. You’ll be the voice and face of the venue, handling phone enquiries, reservations, and basic guest services with a warm smile.

Join a young, energetic team and support events, catering requests, and daily front desk duties. The role suits someone organized, guest-focused, and eager to contribute to a dynamic hospitality venue in a fast-paced

Qualifications

• Previous experience in hospitality or customer service is preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and collaborate with a team.

Responsibilities

• Serve as the first point of contact for guests, providing a welcoming and professional experience.
• Handle telephone enquiries and manage reservations.
• Coordinate catering requests and support events programme.
• Assist with coordinating events and other front desk duties as needed.

Skills

Hospitality experience

Customer service

Communication skills

Organizational skills

Job description

Overview

We're seeking a professional and personable Receptionist to join our vibrant team on Wyndham Street, in the heart of Hong Kong's bustling dining and entertainment district. This is an excellent opportunity for someone who thrives in a fast-paced hospitality environment and enjoys being the first point of contact for our valued guests. As the voice and face of our establishment, you'll play a crucial role in creating memorable first impressions and ensuring seamless communication between our guests and our operational teams. You'll be working alongside a young, energetic team that values collaboration, positivity, and exceptional service standards. This role suits someone who enjoys variety in their day — from handling telephone enquiries and managing reservations to coordinating catering requests and supporting our events programme. If you're organised, guest-focused, and ready to contribute to a dynamic hospitality venue in Central, we'd love to hear from you.

Responsibilities

• Serve as the first point of contact for guests, providing a welcoming and professional experience.
• Handle telephone enquiries and manage reservations.
• Coordinate catering requests and support events programme.
• Assist with coordinating events and other front desk duties as needed.

Qualifications

• Previous experience in hospitality or customer service is preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and collaborate with a team.