Club Lounge Guest Services Pro – Bilingual
Chuan Spa
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Vantaggi offerti da questo lavoro
Descrizione del lavoro
Cordis Hong Kong is seeking a friendly hospitality professional to assist in vibrant Club Lounge operations at our 5-star hotel. You will deliver service to guests in line with hotel standards and procedures.
Ideal candidates have related customer service experience, strong English and Chinese communication, and excellent interpersonal and organizational skills. You should be tech‑savvy, detail‑oriented and able to work under pressure, including overnight duties.
Competenze
- Related customer service experience.
- Good command of both spoken and written English and Chinese.
- Strong communication and interpersonal skills.
- Tech‑savvy and detail oriented.
Mansioni
- Assist in Club Lounge operations in Cordis Hong Kong.
- Deliver customer service based on hotel standards and procedures.
- Conduct up-selling and cross-selling to maximize hotel revenue.
Conoscenze
Descrizione del lavoro
Cordis Hong Kong is seeking a friendly hospitality professional to assist in vibrant Club Lounge operations at our 5-star hotel. You will deliver service to guests in line with hotel standards and procedures.
Ideal candidates have related customer service experience, strong English and Chinese communication, and excellent interpersonal and organizational skills. You should be tech‑savvy, detail‑oriented and able to work under pressure, including overnight duties.
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