Our client is a well-established infrastructure business with a long-standing presence in Hong Kong, the business is now strengthening its HR function to better support its workforce and drive meaningful improvements in how it manages, rewards and develops its people.
About the Role
Looking for a hands-on Compensation & Benefits professional to lead and upgrade our C&B function, need someone who can build, improve and professionalise it.
You will lead a small team and drive improvements across payroll processes, C&B policies, systems, workflows, and operational efficiency and governance.
Key Responsibilities
Payroll & Operations
- Oversee and improve end-to-end payroll processes, ensuring accuracy, timeliness and compliance
- Identify inefficiencies and manual workarounds, and drive process simplification and automation
- Strengthen payroll governance, controls and data quality
C&B Policies & Programmes
- Review, enhance and document C&B policies to ensure they are clear, competitive and fit for business needs
- Support the design and delivery of compensation and benefits programmes, including annual reviews, bonus and incentive cycles
- Provide practical C&B advice and analysis to HR and business stakeholders
- Ensure compliance with local employment regulations and internal governance requirements
Systems & Workflows
- Assess current C&B systems and workflows, and lead improvements or implementation where needed
- Improve HR data accuracy, reporting and workflow efficiency
- Reduce reliance on manual and spreadsheet-based processes
- Operational Efficiency & Governance
- Establish clear C&B processes, standards and controls
- Improve operational efficiency across the team and reduce processing errors
- Ensure proper documentation, audit readiness and data confidentiality
- Lead, guide and develop a small team, providing direction, structure and clear priorities
- Coach team members to move from purely administrative processing towards more value-added C&B support
- Build a culture of continuous improvement within the team
Stakeholder Management
- Engage, influence and build credibility with internal stakeholders across HR and the business
- Communicate C&B changes clearly and practically
- Work collaboratively with HR colleagues and business leaders to align C&B with business needs
Requirements
- 8-12 years of solid hands-on experience in Compensation & Benefits, including payroll, C&B policies and HR operations
- Experience in a role where you have actively improved processes, systems or policies
- Strong understanding of Hong Kong employment regulations and C&B practices
- Experience leading or supervising a small team preferred
- Proactive, improvement-oriented and willing to roll up your sleeves
- Strong stakeholder management and communication skills
- Presentable, polished and able to build credibility with internal stakeholders
- Practical and collaborative in style
- Candidates with less experience may be considered for Assistant Manager level
- Chinese language capability is essential.
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