Assistant Manager, Card Usage & Retention

Hong Kong Job Consulting; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

A reputable local Bank in Hong Kong seeks a dynamic Assistant Manager to join Card Usage & Retention in Retail Banking. You will help drive card usage plans for existing credit card customers and support revenue growth from receivables, POS, and fees.

Key responsibilities include developing campaigns, coordinating with agencies and partners, and ensuring timely delivery and measurement of results. Strong English and Chinese communication are essential, along with collaboration under pressure.

Qualifications

• Bachelor degree in Business Administration or Marketing or related field.
• Minimum 3 years of marketing experience.
• Experience in product management of retail banking or credit card products preferred.
• Good teamwork and collaboration abilities.
• Ability to work under pressure and tight schedules.
• Strong written and spoken English and Chinese.

Responsibilities

• Assist in developing and executing card usage marketing programs and partnerships with merchants to hit business targets.
• Support digital payment programs and innovative projects to boost card usage and enhance customer experience.
• Coordinate with internal parties, partners or vendors to deliver marketing campaigns on time and with quality.
• Liaise with advertising agencies to produce marketing collateral and maintain webpages.
• Monitor campaign responses and track program results.
• Manage budgets and expenses including invoicing and settlements.

Skills

Marketing

Product management

Communication

Team player

Education

Bachelor degree

Job description

About the job Assistant Manager, Card Usage & Retention

A reputable local Bank in Hong Kong with a well-established Branch Network is looking for a dynamic Manager to join her Card Business & Business Development in Retail Banking Division to drive card usage plans for existing credit card customers and achieve business target on account receivable, point-of-sales and fee income growth.

Responsibilities:

• Assist in the development and execution of card usage marketing programs and partnership development with merchants to deliver business targets
• Support digital payment programs and innovative projects to stimulate card usage and enhance customer experience
• Coordinate with internal parties, partners, or vendors to deliver marketing campaigns in a quality and timely manner
• Liaise with advertising agency and to produce quality marketing collateral (including webpage maintenance)
• Monitor campaign response and prepare the program result tracking
• Budget and expenses management (including invoice settlement)

Requirements:

• Bachelor degree holder, preferably in Business Administration or Marketing
• With at least 3 years of experience in marketing
• Experience in product management of retail banking or credit card products is preferable
• Good team player, detail oriented and strong communication skills
• Able to work under pressure and tight schedule
• Good command of written and spoken English and Chinese
• Candidates with more experience can be considered as Manager, Card Usage.