Account Manager (IT Solutions) (Government Sector)

Classy Wheeler Limited; Hong Kong; On-site; HKD 300,000 - 450,000; Full time

Job summary

Classy Wheeler Limited is seeking an Account Manager focused on IT Solutions for the Government Sector in Hong Kong. In this role, you will manage relationships with government accounts, ensuring satisfaction and retention while identifying upselling opportunities.

The ideal candidate has 1-2 years of experience in sales or account management, particularly within IT. Strong interpersonal and communication skills in both Cantonese and English are essential. A proactive mindset and a degree in Business or IT are required.

Qualifications

• 1-2 years of sales or account management experience, ideally in IT.
• Proactive attitude and willingness to learn IT solutions.
• Fluency in Cantonese and good command of English required.

Responsibilities

• Manage relationships with government accounts for client satisfaction.
• Identify upselling and cross-selling opportunities.
• Support all phases of the sales cycle.
• Collaborate with technical teams for solution delivery.
• Achieve sales targets and maintain an accurate pipeline.

Skills

Sales experience

Account management

Interpersonal skills

Cantonese fluency

English proficiency

Education

Diploma or Bachelor degree in Business or IT

Job description

Account Manager (IT Solutions) (Government Sector)

Client Description

Company Description: A leading IT solutions provider specializing in system integration, infrastructure, and managed services, supporting enterprise and public sector clients across Hong Kong.

Location: Shatin

Nature: Permanent

Overview

Account Manager (IT Solutions) (Government Sector)

Responsibilities

• Manage and nurture existing relationships with government and public sector accounts to ensure client satisfaction and retention
• Act primarily as a relationship manager to identify upselling and cross-selling opportunities within assigned government accounts
• Conduct selective business development activities to identify new revenue streams and introduce comprehensive IT solutions
• Support the full sales cycle from initial client inquiry and proposal preparation to contract negotiation and closing
• Collaborate closely with internal technical teams and project managers to ensure seamless solution delivery and service quality
• Achieve assigned sales targets, maintain an accurate pipeline, and provide timely updates to the Deputy Sales Director

Qualifications

• One to two years of experience in sales or account management, with a strong preference for individuals from the IT or technology industry
• Diploma or bachelor degree in Business, Information Technology, or a related discipline
• Proactive attitude with a strong willingness to learn complex IT solutions and public sector procurement processes
• Excellent interpersonal skills and communication abilities, with fluency in Cantonese and a good command of English
• Prior internship, exposure, or experience in IT sales or client-facing environments is highly advantageous
• Driven mindset with the ability to perform effectively in a target-based and fast-paced work environment