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Credit Controller
Advert:
As a Credit Controller, your primary responsibility will be to help achieve the cash and debt reduction targets set by the Credit Manager. You will oversee the full reconciliation, administration, and collection of debt across all three trading divisions—minimising bad debt risk while maintaining a customer-centric approach.
Key ResponsibilitiesReconcile and collect outstanding debt across all trading divisions.
Liaise with internal departments to investigate and resolve invoice and debit queries.
Contact customers regarding overdue invoices and unjustified debit notes, securing payment in a timely manner.
Monitor accounts that exceed credit limits, submitting requests to adjust limits where necessary to manage risk.
Ensure all transactions reflect an accurate view of customer accounts for reporting purposes.
Maintain thorough records of all invoice and debit note queries, ensuring accurate categorisation and documentation.
Provide regular progress updates to the Credit Manager, tracking performance against cash and debt reduction targets.
Strong teamwork and interpersonal skills—able to build strong working relationships across departments.
Excellent communication skills—comfortable engaging with stakeholders at all levels.
Strong organisational and analytical abilities—a methodical and proactive approach to workload.
Tenacity and perseverance—willingness to tackle challenges and find alternative solutions.
Results-oriented mindset—always looking for ways to improve performance and efficiency.
A customer-first attitude—able to build rapport to support effective collections and resolution.
What can we offer you?
- Competitive salary / rate of pay
- 25 days annual leave, plus 8 Bank Holiday
- Option to purchase additional annual leave
- A day off work to support our charity partners
- Flexible working options
- Pension
- Medical benefit
- And access to a HUB that offers many discounts from a range of suppliers and retailers
About The Hain Celestial Group
Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities and the planet through better-for-you brands. For more than 30 years, our portfolio of beloved brands has intentionally focused on delivering nutrition and well-being that positively impacts today and tomorrow. Headquartered in Hoboken, N.J., Hain Celestial’s products across snacks, baby/kids, beverages, meal preparation, and personal care, are marketed and sold in over 75 countries around the world. Our leading brands include Garden Veggie snacks, Terra chips, Garden of Eatin’ snacks, Earth’s Best and Ella’s Kitchen baby and kids foods, Celestial Seasonings teas, Joya and Natumi plant-based beverages, Greek Gods yogurt, Cully & Sully, Imagine and New Covent Garden soups, Yves and Linda McCartney’s (under license) meat-free, and Alba Botanica natural sun care, among others.
Our Values
Own It –I am empowered and accountable for improving Hain’s business results and impact
Win Together –I collaborate with others to grow, deliver and celebrate success.
Foster Inclusion –I create an environment where everyone feels welcome, respected and valued for their uniqueness.
Be Curious –I explore ideas & insights with a growth mindset.
Our Purpose
To inspire healthier living for people, communities & the planet through better-for-you brands
Our Mission
To build purpose-driven brands that make healthier living more attainable by empowering our people, engaging our partners, and living our lives.
If Hain sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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