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Department: Product

Employment Type: Full Time

Location: United Kingdom

Reporting To: Chief Technology Officer

Hi I'm Bill, CTO at Pinpoint.

We're a high-growth HR tech startup building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.

With that growth comes more complexity - across customers, workflows, and teams. To keep scaling well, we're expanding our Product team and moving to a vertical squad model: small, focused groups that own a specific area of the platform end-to-end. Each squad includes a Product Manager (that's you), a Designer, and 2-5 Engineers.

In this role, you'll fully own one of those verticals - shaping strategy, making fast, informed decisions, and leading discovery and delivery in partnership with engineering and design. You won't just manage a roadmap. You'll create clarity, drive alignment, and be accountable for outcomes - not just outputs. You'll also play a key role in enabling the business - helping teams like Sales, Success, and Support understand what's changing, why it matters, and how to communicate it clearly.

• This is a remote role based in the U.K., with a few in-person team meetups each year. Our HQ is in Jersey, UK, and our 80-person team is spread across the U.K. and U.S
• Our Product & Engineering team is 26 people today across the U.K. and EU with plans to expand significantly in 2026
• We're looking for people who've worked at startups like ours - or companies slightly ahead of where we are today - and are excited about helping us grow into the next phase.
• Regarding salary-we're flexible. This is an important hire, and finding the right people matters most. We'll talk through expectations early and make sure we're fully aligned before final stages. No surprises
• Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions

• Product Strategy: Define and maintain a clear strategy, vision, and narrative for your vertical; translate company goals into measurable product goals, KPIs, and north-star metrics; ensure your area supports broader platform and company objectives
• Product Discovery: Lead customer and internal interviews, research, and analysis; leverage usage analytics, competitive insights, and market trends; identify high-value problems and opportunities using evidence, not assumptions
• Requirements & Specifications: Write clear specs, user stories, acceptance criteria, and success metrics; ensure engineering and design understand the "why" behind each requirement; maintain a well-documented, healthy backlog
• Prioritisation & Decision-Making: Use frameworks such as RICE or MoSCoW to make transparent prioritisation decisions; balance customer value, technical complexity, business impact, and strategic alignment; make and defend tough calls with clarity
• Design & Delivery Oversight: Lead direction, sequencing, and delivery within the squad; understand architecture, constraints, and trade-offs; ensure shipped work solves real problems - not just matches a spec
• Go-to-Market & Internal Enablement: Create supporting materials (release notes, help guides, one-pagers, internal docs) and lead product briefings to enable Sales, Success, and Support. Help them understand what's shipping, why it matters, and how to position it clearly with customers. Represent your vertical to clients when appropriate
• Continuous Improvement: Monitor adoption, performance, reliability, and feedback; drive iterative improvements; own the long-term clarity and consistency of your product area
• Process & Team Leadership: Run the operating rhythms for your vertical (refinement, planning, reviews, release coordination); keep your squad predictable, unblocked, and aligned; partner with engineering and design leads for technical quality and consistency

Tech stack: Figma, Linear. Fibery, Dovetail, Google Workspace, Notion, Slack

• 3+ years as a Product Manager in B2B SaaS, with experience in startups or scale-ups where the product was complex, flexible, and evolving - and where PMs had to create clarity, not inherit it.
• End-to-end product ownership - not just executing someone else's plan. Experience as the sole PM, founder, or product lead on a small team, with real responsibility for strategy, direction, and delivery under ambiguity
• Holistic perspective - considers customer needs, technical constraints, commercial context, and internal enablement. Accountable for outcomes and able to articulate why product decisions matter
• Excellent communicator - clear, concise, credible, and able to create clarity for others in fast-moving environments
• Strong ownership mindset - operates like the CEO of their vertical, maintains a high bar for quality, and takes accountability for outcomes
• Confident, authoritative decision-maker - able to influence stakeholders, hold their ground, and navigate strong opinions with clarity and calm
• Proven product operator - end-to-end ownership of a product or major feature area in B2B SaaS. Ideally, you've been the only PM on something before, worked in a startup where you made product decisions solo, or launched something of your own
• Skilled in discovery - customer interviews, usability testing, data analysis, and insight synthesis. You've set the direction for what to build - not just validated ideas handed to you.
• High technical literacy - understands architecture, workflows, constraints, and trade-offs
• Data-driven - uses evidence to guide prioritisation, decisions, and measurement
• Effective cross-functional leader - directs day-to-day work across engineering, design, CS, sales, and marketing; runs the core operating rhythms of a product vertical
• Represents the product and company confidently - able to speak with customers, partners, and internal teams with credibility. You know how to translate product work into clear business value - and how to explain that to Sales and Success in a way that helps them tell the story

Day 30: Get fully up to speed on your vertical (functionality, architecture, risks, gaps), update core documentation, begin customer/internal discovery, build strong relationships with engineering/design, and align early with key cross-functional stakeholders.

Day 60: Publish a validated 3-month roadmap, have two projects fully specified and engineering-ready, run structured feedback sessions with CS/Sales, stand up usage dashboards, draft your initial strategy, and set up core operating rhythms for your squad.

Day 90: Deliver your first project end-to-end (with docs, seeding, and training), run the product process autonomously, present a clear strategy + roadmap to leadership, ensure required data capture is in place, fully own backlog hygiene, and demonstrate consistent squad cadence and cross-functional alignment.

6 Months: Maintain a predictable prioritised 6-month roadmap, become the internal expert for your vertical, keep all documentation current, enable your squad to deliver independently, and run a consistent, reliable operating rhythm across the team.

We want Pinpoint to be the best place you've ever worked-somewhere you feel valued, supported, and excited to grow. Here's what you'll get:

• Gold-plated healthcare - The best medical, dental, and optical coverage money can buy. We've got you (and your family) covered
• Unlimited holidays - Work-life balance matters. Take the time you need to rest, recharge, and enjoy life
• Mental health support - Unlimited, immediate access to professional counseling through Spill-because your well-being comes first
• Retirement matching - A competitive plan to help you hit your long-term financial goals
• Remote-first culture - Work where you're most productive. As a remote-first team, we prioritize flexibility and trust
• Meaningful equity - You're helping build something special, and you should share in its success
• Generous parental leave - Up to 16 weeks of fully paid leave to support new parents
• Learning budget - Annual funds for courses, books, or anything else that fuels your personal and professional growth
• Top-of-the-line equipment - MacBook Pro, 4K monitors, and all the right tools to do your best work
• A team that's got your back - Smart, driven, kind people who want you to succeed, our clients to be wowed, and our business to grow

A detailed overview of our benefits can be found here