Service Manager jobs in United Kingdom

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for hospitalized patients facing acute kidney injury and chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment caring for dialysis patients in an acute care environment.

The Hospital Services Nurse Manager leads our acute dialysis unit in performing high quality patient care while collaborating with physicians and hospital staff to enhance partnerships for our local Hospital Services program within our Billings acute hemodialysis unit.

Schedule: Fulltime position working weekdays with weekend call, set upon hiring.

Compensation: Pay range depending on nursing and dialysis experience; experience preferred.

Benefits:

• New nurse manager training program
• Comprehensive medical, dental and vision benefits
• Life and long-term care insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

What You Can Expect:

• Liaison between hospital administration and DCI area leadership
• Primary contact to the medical director and openly communicates with all nephrologists regarding services and care provided
• Evaluate and make recommendations to physicians regarding patient care
• Supervise nursing activities to ensure patient care is delivered as directed
• Collaborate with local DCI nurse educator to deploy training and continuing education for all staff members
• Mentor DCI Hospital Services staff
• Oversee nursing care documentation, including medication and dialysis adjustments
• Work with chief equipment technician regarding dialysis equipment maintenance and water treatment practices per industry standards
• Communicate with hospital discharge planners, case managers and outpatient dialysis units to ensure smooth care transitions
• Manage general nursing budget, making equipment and supply recommendations
• Maintain working knowledge of industry standards related to renal replacement therapy in hospitals, including ESRD and AKI concepts/principles, regulatory and accreditation standards
• Participate in DCI risk management and Quality Assessment Performance Improvement (QAPI) programs, including required audits and regular attendance at DCI QAPI and governing body meetings
• Contribute to hospital quality management and infection control departments by providing requested information and attending meetings with hospital liaison

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical proficiency
• Ability to multitask and prioritize projects
• Desire to collaborate with care teams
• Ability to problem solve
• Customer service mindset in communicating with patients, team members and partner hospital

Education/Training:

• Current MT RN license required
• Accredited nursing degree required
• Six months’ dialysis nursing experience in a hospital setting required; 12 months’ preferred
• Critical care nursing and supervisory experience preferred

DCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you!

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.