Warehouse Service Team Manager Nights - Any 5 Out Of 7

Tesco; Goole; On-site; GBP 28,000 - 35,000; Full time

Job summary

Tesco is looking for a Warehouse Service Team leader who will manage a team to ensure compliance and efficient warehouse operations. Responsibilities include delivering service standards, coaching team members, and collaborating with management. The role offers competitive benefits and is crucial for enhancing customer satisfaction.

Benefits

20 days holiday plus personal day

Discount card up to 15%

Life assurance

Retirement saving plan

Uniform provided

Qualifications

• Strong collaboration and relationship-building skills.
• Effective listening and the ability to inspire others.
• Energy and resilience in challenging environments.

Responsibilities

• Manage team to deliver Warehouse Service routines and standards.
• Collaborate with Warehouse Service Team to ensure operating procedures.
• Coach team members to meet targets and efficiency.

Skills

Collaboration

Knowledge sharing

Relationship-building

Resilience

Integrity

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

What's in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
• 10% Discount Card increasing to 15% after every pay for a 4-day period
• Life assurance
• Retirement saving plan
• Great colleague deals and discounts, saving you money on everyday purchases
• Uniform provided

Click here to read more about the benefits available for colleagues.

About the role

Availability Window
Days: Tue 22:00 - Wed 06:00, Thu 22:00 - Fri 06:00, Sat 22:00 - Sun 06:00

Part of the Distribution Centre Management Team, providing excellent service to stores by leading a team that operates an efficient and compliant Warehouse Service operation.

You will be responsible for

• Managing team to deliver Warehouse Service routines/standards in line with the operating model.
• Supporting the supply chain process by resolving supplier-related matters collaboratively.
• Planning resource and equipment for seasonal, trade, and promotional events to maximize sales.
• Collaborating with Warehouse Service Team and Shift Managers to ensure best-in-class operating procedures.
• Leading, coaching, and supporting team members to meet targets and maintain efficiency.
• Ensuring accurate goods delivery to Stores to improve product availability and customer satisfaction.
• Using people routines to meet colleagues' needs and providing strong leadership.
• Delivering operational routines and making customer-focused decisions.
• Partnering with the Distribution Centre Management team and acting as a role model.
• Analyzing data, identifying root causes, and implementing improvements.
• Maintaining high standards across all operational areas.
• Providing presence and support in Goods In, Assembly, OTB, FLT, and Goods Out areas, coaching colleagues proactively.
• Working closely with the Delivery Service Team to meet the Transport Plan.
• Making management decisions as needed for customer and Tesco benefit.
• Adhering to the Business Code of Conduct and Data Protection Law with integrity.

You will need

• Strong collaboration, knowledge sharing, and relationship-building skills.
• Warm and welcoming demeanor, effective listening, and recognition of colleagues and customers.
• Resilience and energy to maintain momentum in challenging environments.
• Integrity and confidence to act rightly and inspire others.
• Awareness of competitors and a proactive approach to continuous improvement and innovation.

About us

Our vision at Tesco is to become every customer's favorite way to shop, whether at home or on the move. Our core purpose is 'Serving Britain's shoppers a little better every day'. We aim to deliver great products at great value, making shopping easier and better for our customers. We serve approximately 66 shoppers every second, and strive to enhance their experience with each visit.

Inclusion means everyone is welcome. We treat people fairly and with respect, valuing individuality and creating a sense of belonging. Diversity and inclusion are core to Tesco's values: we treat people how they want to be treated, fostering an inclusive workplace that celebrates different cultures, personalities, and preferences. We are proud to be a Disability Confident Leader and committed to accessible recruitment processes. For accessibility support, please click here.

Please note:

• We only recruit individuals who have passed the school leaver's age. For details, click here.
• Candidates over 18 are required for roles involving early mornings, late nights, or working in specific areas like warehouses, alcohol, or driving roles.
• High application volumes may lead to early closing of roles; feedback is provided only to interviewed candidates.