Service Delivery jobs in United States

This is a very exciting time for our client who have expanded their stores and created a number of SENIOR / SALES CONSULTANTS roles based in Central London. We are seeking several experienced Luxury Senior/Sales Consultants. You could have 2-5 years of experience selling fine watches/jewellery and looking for change OR be super passionate and eager to learn about the mechanics of fine watches and jewellery with no experience and with training become an expert in the field. This is also a great opportunity for those luxury sales consultants who want to move from fashion, accessories and lifestyle. The ability to clientele, build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces.

• Reporting to the Boutique Manager and Assistant Manager, you will be part of a team of 8-15 Sales Associates
• Establish a rapport with the clients, servicing their requirements and going "above and beyond" to deliver outstanding customer experience and establish repeat business.
• Build and foster a client database, identifying your clients' needs and keeping appropriate contact with them.
• Establish yourself as the 'go-to' person in your area of expertise.
• Be driven to exceed targets, both in personal and team sales figures
• Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate.
• Be aware of, and exhibit knowledge of, procedure and security compliance. Adhering to company policies at all times.
• Responsible for your work, behaviour, and performance at all times.
• Be an effective team member

• Must be articulate with excellent communication skills
• Senior Sales Consultant must have a minimum of 2 years of experience in a luxury retail store, ideally with your client book.
• Sales Consultants - Experience in clienteling and service delivery within a luxury retail environment. Demonstrating a passion and eagerness to learn and develop
• Previous experience selling Fine watches & Jewellery is desirable but not essential, and we will consider luxury fashion, lifestyle, and hospitality
• Be an ambassador of the company
• Be passionate & inspiring about Watches & Jewellery.
• Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
• A motivated team member, communicating with, and supporting your colleagues and striving to deliver exemplary customer service.
• Sales and service-driven driven aiming to exceed targets set
• A passion to learn and self-develop knowledge on all products.
• Flexible and confident to attend evening events to network, enhance sales and build relationships with clients
• Have excellent English, both verbal and written - additional language skills would be an advantage
• Smart and well-groomed in appearance

In addition to the basic salary: 1%-5% Commission, 10% Bonus, Discount, Pension Scheme, Healthcare, and additional benefits

Please email CV's to cv@otbrecruitment.com or call direct on 07815939515

Only successful candidates will be contacted.

Please only apply if you have 'The Right to Work' in the UK