Service Delivery jobs in United Kingdom

CCTV Field Engineer

Marston Holdings is continually expanding, particularly within our Technology division, where we have attained Videalert and Vortex. We are the UK’s leading provider of intelligent traffic enforcement and management solutions, as well as smart city solutions that optimize productivity and reduce operational costs. Our offerings include environmental sensors, networks, and data solutions supporting global decarbonisation efforts through real-time data and cleantech technologies.

We are seeking to enhance our services by recruiting a CCTV Field Engineer. This is a full-time, permanent role that involves out-of-office hours (OOH) work and extensive travel across the UK. The successful candidate must hold a Full UK Driving License.

This role is vital to our operations team. Field Engineers are responsible for ensuring the timely, safe, and successful delivery and maintenance of hardware required for our traffic enforcement and management products.

1. Collaborate with the Head of Service Management, PMO Manager, Technical Manager, and the wider service delivery team to resolve recurring technical issues and implement training or documentation as needed.
2. System commissioning: install systems at client sites in coordination with engineering partners, overseeing installation, assembly, and activities of subcontractors where necessary.
3. Software configuration: optimize system settings on-site to maximize efficiency and effectiveness.
4. System support: assist helpdesk, perform system checks, respond to alerts or client issues, troubleshoot, and conduct hardware replacements as required.

1. Minimum two years’ experience in a field technical role, preferably with enforcement/CCTV/ANPR system providers.
2. Strong understanding of Networking/IP.
3. Proficient in hardware components (PCs, cameras, wireless devices) and networking equipment.
4. Full UK Driving License.

1. 25 days holiday plus bank holidays.
2. Full-time, permanent contract, 37.5 hours per week.
3. Salary of £45,000 plus use of a company vehicle.
4. Enhanced Maternity and Paternity packages (subject to eligibility).
5. Healthcare Cash Plan.
6. Staff benefits including discounts on shopping, travel, social activities, and wellbeing.

This role offers a broad range of experiences within a rapidly growing software company in a developing market sector. It provides opportunities for training and personal development, building skills in both technical and service delivery areas.

If this sounds like the job for you, please apply…

All new starters will undergo DBS and County Court Judgment checks. Candidates should inform us of any change in personal circumstances. We are committed to diversity and inclusion, considering all qualified applicants regardless of gender, ethnicity, age, sexual orientation, disability, or other protected characteristics.

Please note: Non-passport holders may require a work permit for this position. For more information, visit our Blog.

Applications should be submitted via the 'Apply now' button. Do not include bank or payment details in your application. This job posting was created on 25/06/2025 by TN United Kingdom.