Salesforce à United States

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

Digital Transformation & Solutions Associate Principal is a senior role in the firm and will serve as a Client Leader and Thought Champion in ZS’s Digital Customer Experience (DCE) Practice. This role will have responsibility for developing and shaping our Digital CX innovations and solutions, leading a portfolio of large Digital Transformation Global programs with our clients, and cultivating strategic relationship with our client’s Business and IT Heads (including Head of Digital, CMOs, CDOs). The successful candidate will work closely with ZS’s leadership, expand new Digital business in our existing clients and develop new clients, and build trusted advisory relationships with Digital COEs and Marketing organizations at the company’s largest clients.

• This role is designed to accelerate ZS’s MarTech Transformation capability through industry disruption of today’s ContentTech, Marketing Automation, AI / Gen AI driven innovative approaches and marketing transformation
• This role will be a key leadership position in the DCE Practice responsible for advancing our Digital Strategy, Transformation, Marketing Technology & Operations businesses globally
• Lead large scale Digital client business development and delivery engagements across Life Sciences and key priority industries for large scale Digital and Martech Transformation programs
• Demand Management and Selling: Drive new Sales cycles for MarTech platforms such as Adobe, Salesforce, CDP, Customer360, Omni‑channel data hubs, Consent Management, and cutting edge GenAI solutions
• Expand our partnership and joint GTM with Adobe, AWS on ZS offerings in Marketing Automation and Intelligent Content solutions
• Lead the implementation and system integration with Adobe Experience Cloud platforms including AEM Sites (DAM), AEM Sites (CMS), CDP, and Veeva PromoMats (for Life Sciences)
• Work closely with large cross‑functional teams (e.g. Advanced Analytics/AI or Marketing Strategy & Transformation) and Offshore teams (e.g. DCE Marketing Services Pod)
• Work in tandem with Global counterparts to joint selling and large global program delivery

• Deep expertise in designing, architecting, and shaping Digital Operating Models, Solution Architectures, Roadmaps to help realize program value and impact from MarTech
• Strong track record of selling and delivering MarTech programs in Adobe, SFMC and building a portfolio of clients
• Strong experience in Solution Architectures and demonstrated implementation experience and technical expertise in Adobe Experience solutions – DAM, CMS, CDP, Workfront and AWS cloud architectures
• Understanding of the Lifesciences commercial function and specifically understanding how marketing operations, agency ecosystem, affiliates and cross‑functional teams come together to delivery Marketing objectives
• Demonstrated experience with driving revenue within existing clients and in developing new prospects at senior levels within our clients (Life Sciences or other priority industries)
• Significant working experience with Business IT and or IT programs for Marketing Teams
• Strong ability to formulate our client’s Omnichannel strategy, implementation roadmap and operating models
• Strong ability to lead transformation programs that spans business strategy, advanced analytics & AI, and Digital Marketing Technologies
• Bachelor's degree required in Computer Science or related field from a top university
• MBA or Advanced Degree is highly desirable and preferred
• 5+ years in a leadership role within Management Consulting / Marketing Agency Services (preferably both)
• Strong analytical and problem‑solving skills
• Excellent oral and written communication skills
• A strong work ethic
• A willingness to travel to meet client needs
• Executive-level presence and communication

ZS offers a comprehensive total rewards package including health and well‑being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application, candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At: www.zs.com