Jobs in Telford, United Kingdom

Director of Sales & Operations (UK)

Oxford Biolabs Ltd · Full‑time · United Kingdom (remote with occasional travel)

About Oxford Biolabs

Oxford Biolabs is a nutraceutical and cosmeceutical company developing award‑winning, naturally‑based products targeting visible signs of ageing, including hair loss, premature greying, thinning hair, and skin ageing.

Since 2009, we have operated globally with strong D2C channels, exclusive distributors in key markets, and a growing international B2B retail network.

We run lean. We move fast. And we are scaling.

We are now seeking a UK‑based Director to join the leadership team and take responsibility for day‑to‑day operations and commercial growth across the UK and international markets.

As our Director (UK), you will take operational and commercial ownership across:

• Lead the global remote back‑office sales & marketing teams (currently ca. 10 people)
• Oversee customer operations, processes, and performance routines
• Ensure smooth integration between D2C, B2B, fulfilment, marketing, and CRM systems
• Operate with full accountability and a strong execution mindset

• Grow UK B2B retail presence (clinics, salons, aesthetic practitioners, pharmacies, online retailers)
• Strengthen UK and EU D2C performance through cost‑effective, ROI‑driven initiatives
• Build UK presence strategically, including eventually hiring a small local team

• LinkedIn Sales Navigator Advanced Enterprise (Smart Links, team coordination, outreach execution)
• HubSpot CRM (Sales Pro) with structured pipelines and forecasting
• Develop retailer‑specific funnels for clinics, salons, pharmacies, online retailers
• Shopify Plus Suite (for global D2C)
• Coordinate global distributor acquisition for priority territories

• Take over an existing global remote team (lead generators, sales managers, marketing support)
• Bring structure, discipline, and measurable KPIs
• Recruit additional UK headcount when justified by results

• You will work directly with the Owner & Group CEO
• You will help drive the company into its next growth phase
• You will have significant autonomy and decision‑making authority

• Strong background in commercial leadership, sales, operations, or general management
• Hands‑on operator with experience in B2B and / or D2C environments
• Confident with CRM & modern sales tech (HubSpot preferred)
• Confident with Shopify Plus & modern e‑commerce practices
• Experience managing remote teams
• Highly resilient, numbers‑driven, structured, and self‑managing
• UK‑based and legally able to serve as a registered company director

• Experience in beauty, haircare, supplements, wellness, skincare, aesthetics, or consumer health
• Track record building retail networks (salons, clinics, pharmacies)
• Shopify Plus or marketplace experience (Amazon / eBay)
• Prior responsibility for P&L, forecasts, KPIs, or growth projects

• UK retail network established: 50+ active B2B accounts
• New exclusive distributors signed in key markets
• D2C performance strengthened despite controlled budgets
• A structured, accountable sales organisation with clear KPIs
• UK operations foundation set (service providers, processes, early hires)

We want you to treat this like your own business.

• Competitive fixed salary (depending on experience)
• Clean and transparent % profit‑share / performance bonus
• Long‑term leadership opportunity within the group

You will report directly to the Founder & CEO of the group (structured as a family business).

Please submit your CV and a short message outlining why you are the right person to drive UK + global operational growth for Oxford Biolabs.

We look forward to hearing from you.