A global leader in gaming support seeks a Remote Community Moderator to provide email and chat assistance for gamers. Ideal candidates are fluent in both English and French, with a strong passion for gaming and excellent communication skills. Responsibilities include moderating community interactions and ensuring prompt responses to inquiries. This role offers flexibility as you can work from home, catering to your own schedule while delivering top-notch service.
Qualifikationen
Fluent in both English and French, with excellent reading and writing proficiency.
Strong understanding of gaming culture and terminology.
Able to manage time efficiently to meet customer needs.
Aufgaben
Provide email and chat support to gaming customers.
Moderate community interactions according to client guidelines.
Deliver excellent customer service while responding to inquiries.
Kenntnisse
Proficiency in English
Proficiency in French
Passion for gaming
Outstanding problem-solving skills
Excellent communication skills
Tools
Discord
Facebook
Twitter
YouTube
Instagram
TikTok
Jobbeschreibung
A global leader in gaming support seeks a Remote Community Moderator to provide email and chat assistance for gamers. Ideal candidates are fluent in both English and French, with a strong passion for gaming and excellent communication skills. Responsibilities include moderating community interactions and ensuring prompt responses to inquiries. This role offers flexibility as you can work from home, catering to your own schedule while delivering top-notch service.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.