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Jobs in Carlisle, United States

Roadside Patrol

Direct Line Group Careers

Craigavon
Remote
GBP 37,000 - 44,000
10 days ago
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Motion Graphics designer / animator

Ground Control Studios

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GBP 40,000 - 60,000
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Business Development Manager Pre-hospital/Ambulatory sector

Philips

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AWD online

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Rise Technical Recruitment Limited

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GBP 45,000 - 60,000
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Field Service Engineer (Full Training Provided)

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GBP 37,000
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Roadside Patrol
Direct Line Group Careers
Craigavon
Remote
GBP 37,000 - 44,000
Full time
10 days ago

Job summary

A leading insurance company is looking for a Roadside Assistance Technician to provide customer support during vehicle breakdowns. This role involves diagnosing vehicle issues and offering solutions to get customers back on the road. Ideal candidates will have a background in vehicle maintenance, along with a driving license and strong interpersonal skills. This position offers a competitive salary and extensive benefits including a generous pension plan.

Benefits

9% employer contributed pension
50% off home, motor and pet insurance
EV car scheme
Generous holidays
Employee discounts

Qualifications

  • Must be 21 years or older for insurance purposes.
  • Current Category B driving license is necessary.
  • Experience in the Motor Repair industry.
  • Experience of lone working is desirable.

Responsibilities

  • Diagnose vehicle problems and understand requirements to resolve them.
  • Assist with fuel issues, tyre repairs, or battery replacements.
  • Collaborate with dispatch to improve customer claims journey.

Skills

Empathy
Technical knowledge in vehicle maintenance
Self-initiative
Best practice in Health & Safety
Collaboration with dispatch team

Education

NVQ Level 2 in light vehicle maintenance
Job description

Earn up to £44,000 OTE with a £37,000 base salary.

Plus 9% pension, plus Benefits

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.

What you\'ll be doing

This is a permanent role based around

  • Slough
  • Marlow
  • Reading
  • Bracknell
  • Newbury
  • Basingstoke
  • Fleet
  • Aldershot
  • Guildford
  • Woking
  • Godalming

You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.

We will provide you with a Green Flag vehicle and you will start your day from your home. We know that our customer\'s vehicles make getting from A to B that much easier, whether that\'s to do the weekly shop, the school run or to get away on a staycation, it\'s all important, but sometimes our customers need us to get their vehicle back on the road and that\'s where you\'ll come in. You\'ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.

What you\'ll need
  • To be 21 years or over for insurance purposes
  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
  • Demonstrate empathy and a desire to always achieve the correct outcome.
  • Experience of the Motor Repair industry
  • Experience of lone working (desirable)
  • Utilise and apply up-to-date vehicle repair techniques.
  • Display and utilise best practice and first-class Health & Safety behaviours.
  • Collaboration with dispatch team to improve the customer claims journey.
  • Use self-initiative.
Benefits
  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\'re delighted to feature as one of the UK\'s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\'re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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