Jobs at NHS in United Kingdom

Barchester Healthcare is seeking an experienced and dedicated Administrator to join their team and play a pivotal role within the home's management. The successful candidate will support the General Manager to ensure the efficient running of a high-quality care home, managing aspects such as customer experience, HR, recruitment, payroll, and finance.

The Care Home Administrator will promote a warm and welcoming environment, manage enquiries and show rounds, support resident and family feedback, assist with staff recruitment and onboarding, prepare payroll, provide HR guidance, ensure secure storage of personal files, attend meetings, manage rotas, and oversee petty cash and resident fund accounts. The role also involves guiding staff development opportunities.

Barchester Healthcare is a leading provider of high-quality care homes across the UK. Committed to delivering excellent care and supporting residents, the organisation values its team members and offers progression opportunities. Barchester is accredited as one of the best companies to work for in the UK.

The Administrator will support the General Manager in managing Customer Experience, HR, Recruitment, Payroll, Finance, and supervising junior administrative staff. Key responsibilities include promoting a positive environment, managing enquiries and show rounds, driving occupancy, supporting feedback, assisting with recruitment, payroll, HR guidance, maintaining staff records, attending meetings, managing rotas, and overseeing petty cash and resident funds. The role requires a professional, enthusiastic individual with strong IT skills and leadership qualities.

Responsibilities include:

• Promoting a welcoming environment for residents, staff, and visitors
• Managing enquiries and show rounds, supporting commercial performance
• Driving occupancy and community engagement
• Supporting feedback with a focus on customer care
• Assisting with staff recruitment, checks, and inductions
• Preparing payroll for staff
• Providing HR advice and guidance
• Securely storing personal files
• Attending meetings and recording notes
• Managing rotas, petty cash, and resident accounts
• Updating staff training, supervisions, and appraisals
• Guiding staff development, including apprenticeships and qualifications

• Experience in a customer-facing role
• Experience in HR administration and recruitment
• High attention to detail and prioritisation skills
• Proficiency in Microsoft Word, Excel, and Outlook
• CIPD qualification is beneficial

Includes bonuses, refer-a-friend schemes, retail discounts, access to medical specialists, counselling and legal services, tax review services, and staff lotteries. Barchester is committed to respecting and valuing its team, offering development and progression opportunities.

• Experience in customer service, HR, recruitment, attention to detail, proficiency in MS Office, CIPD beneficial

This role requires a DBS check under the Rehabilitation of Offenders Act 1975, with disclosures made to the DBS for criminal record checks.