Insurance jobs in United States

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For over 30 years, we've travelled, we've laughed, we've grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have. We are Made for Life.

Equality and inclusion isn't just an aspiration but the standard. We promote and drive equality within our workforce to create an inclusive environment where everyone can connect with our customers, colleagues, and communities. You play a key role in fostering a workplace free from prejudice, racism, sexism, harassment, bullying, and marginalisation.

You are the face of our business, greeting and serving customers in a friendly, enthusiastic, and professional manner. You will be attentive to customer needs and will have opportunities to learn about our products to assist them effectively.

• Greet and thank customers, wishing them a fond farewell to ensure a memorable experience.
• Provide exceptional service, helping customers find products suited to them for in-store and multi-channel sales.
• Operate tills efficiently, processing sales, orders, and refunds.
• Assist with deliveries, stock replenishment, and shop floor setup.
• Maintain shop cleanliness and organization.
• Stay updated on company activities and promotions.
• Support floor moves, sale setups, and launches.
• Adhere to all company policies and GDPR procedures.

• Deliver excellent customer service focused on customer satisfaction.
• Demonstrate enthusiasm for the FatFace brand and align with its values.
• Act with integrity and respect towards team members.
• Be proactive, genuine, and adaptable in interactions.
• Build positive relationships, using humor appropriately.
• Offer alternative purchasing options across channels.
• Maintain operational standards including handling deliveries, VM, health and safety, and stock management.

• Customer service experience is desirable but not essential.
• Good interpersonal and communication skills.
• Positive attitude and ability to work under pressure.
• Initiative-driven and self-directed.
• Team player with good time management.

• 25 days holiday plus bank holidays.
• Monthly discount allowance.
• Perkbox platform with discounts and wellbeing content.
• Access to THRIVE learning system.
• Dental insurance (employee funded).
• Pension scheme.
• EAP support services.
• Sick pay allowances.
• Sabbatical leave based on service.
• Enhanced family policies, including maternity leave.
• Referral scheme.