Customer Service jobs in Großbritannien

SHOWROOM ASSISTANT

PERMANENT ROLE, EDINBURGH,

SALARY EXCELLENT PLUS QUARTERLY BONUS AND BENS

Our client is the largest importer of ceramic and porcelain tiles in Scotland and a family business. Continued commercial success means their business is now seeking to hire a Showroom Assistant to complement the current friendly team based in their head office at Murrayfield. Their products are mainly sourced in Italy, Spain and the UK and they supply a range of commercial and retail customers across Scotland and the UK.

They require a Showroom Sales Assistant to join their busy showroom sales team in Murrayfield. This is their busiest branch and attracts both trade, retail and commercial customers. They sell a huge variety of tiles, adhesives, grout, tools and accessories. You’ll need to become familiar with the stock and special order products to help customers select the right products. You’ll also learn to use the software systems for creating quotes, checking stock and entering customer orders.

Responsibilities:

• Serving retail and trade customers in the showroom
• Checking stock availability for customers
• Providing customer quotes and placing customer orders
• Answering telephone enquiries
• Learn product range deeply
• Offer design advise to retail customers

You’ll need to have similar retail showroom experience with strong customer service skills. You should be well-presented and confident dealing with customers. You’ll be comfortable with MS Office and an IT User. Although not essential experience in any of the following would be great; ceramic tiles sales experience, building trade, kitchen and bathroom showroom sales experience and Kerridge K8 ERP System experience.

This is ideally a full-time role, working 5 days in every 7 and will require some weekend working. Part time applications will also be considered. Showroom hours are:

Monday to Friday 8.00am to 5.00pm

Saturday 9.00am to 3.30pm

Sunday 12.00am to 4.00pm

On top of your salary, you can expect a good benefits package, career development and support with training as needed in a friendly work environment. To apply please contact Katie Hydes at Grw Talent or apply via LinkedIn.