Store Manager - Smiggle UK - Norwich

Smiggle; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A vibrant retail company in Norwich is looking for a Store Manager to maximize store performance and inspire a creative team. This role involves driving sales, leading recruitment efforts, and ensuring top-notch customer service in a fun environment. You will enjoy progression opportunities, incentives, and a generous store discount as part of your benefits. Ideal candidates are motivated, adaptable leaders ready to make every day magical at the store.

Benefits

Career progression opportunities

Incentive program up to £3,000

50% store discount

Referral program

28+ days of paid holiday

Pension scheme

Qualifications

• Passionate about customer service, ensuring positive guest experiences.
• Confident in staff management and inspiring sales performance.
• Highly motivated with a positive attitude to exceed targets.
• Able to adapt to fast-paced changes in a retail environment.

Responsibilities

• Drive store performance through coaching and development.
• Lead recruitment and collaborate with HR.
• Oversee the induction and performance of new team members.
• Enhance sales skills and customer service to meet KPIs.
• Manage visual merchandising according to brand standards.

Skills

Customer advocacy

Leadership

Motivation

Adaptability

Job description

Store Manager | Norwich | Permanent Contract | 40 Hours | Competitive Salary + Benefits

Ready to lead, inspire, and ignite creativity?

Join us at our Norwich Smiggle Store as a Store Manager! Maximise store performance, boost sales, and lead your team in a fast‑paced, hands‑on environment; all while playing with the products - approaching every day with an attitude of fun!

Store Manager Job Role :

• Drive Store Excellence : Elevate store performance through hands‑on coaching and development across various key areas.
• Build Winning Teams : Spearhead recruitment and staffing, collaborating closely with the Regional Manager and our People & Culture Team.
• Cultivate Excellence & Fuel Success : Oversee the induction of new team members and keep a watchful eye on performance, nurturing their growth.
• Boost Sales & Service : Elevate sales skills, supercharge customer service, and ignite brand promotion to drive KPIs & success.
• Visual Magic : Infuse your creativity into visual merchandising, ensuring every detail aligns perfectly with our brand standards.

Store Manager Benefits That Speak to You :

• Climb the Ladder : Genuine progression opportunities are within reach - your career can thrive here.
• Maximise Your Earnings : Our enticing Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 – your hard work pays off!
• Plan for the Future : Our pension scheme helps you secure your financial future.
• Shop Smart : Get a generous 50% store discount to grab your favourite items without breaking the bank.
• Referral program : Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday- embrace relaxation : because we believe in the importance of work‑life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
• Adaptable and unfazed by frequent visual changes in a high‑pressure environment.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Store Manager and become a Smiggler.

Don't miss out - APPLY NOW and kickstart your adventure with us today!

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.