Service Administrator: Schedule, Quote & Upsell Contracts

Owls Hall Environmental Ltd; Braintree; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading wastewater engineering business in the UK is seeking a Service Administrator to enhance customer support and scheduling operations. The candidate will be responsible for handling calls from customers, providing cost estimates, and scheduling work for engineers. Key qualifications include excellent communication and customer service skills. In return, the position offers a starting salary of £28,000, a contributory pension scheme, employee wellbeing services, and generous holiday leave.

Benefits

Competitive salary

Contributory pension scheme

28 days annual leave

Paid birthday off

Employee Wellbeing Service

Responsibilities

• Taking calls from new and existing customers.
• Providing costs for servicing, emptying and breakdowns.
• Scheduling planned and unplanned servicing and emptying work.

Skills

Excellent communication skills

Exceptional customer service skills

Proactive attitude

Ability to prioritise work to meet deadlines

Job description

A leading wastewater engineering business in the UK is seeking a Service Administrator to enhance customer support and scheduling operations. The candidate will be responsible for handling calls from customers, providing cost estimates, and scheduling work for engineers. Key qualifications include excellent communication and customer service skills. In return, the position offers a starting salary of £28,000, a contributory pension scheme, employee wellbeing services, and generous holiday leave.