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#REF!
Bar and Waiting Team
Job summary
A leading hospitality company in Penrith seeks a Front of House Team Member. You will make customers feel welcome while adapting your style to various situations. Ideal candidates will possess energy, passion for hospitality, and strong communication skills. Enjoy benefits like tips, paid breaks, and a supportive team environment.
Benefits
Qualifications
- Bags of energy and own personality.
- Passion for hospitality.
- Good communication skills with the ability to build rapport.
Responsibilities
- Make customers feel welcome and comfortable.
- Adapt style for different customer experiences.
- Work with management to ensure customer satisfaction.
Skills
Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable.
You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
- Bags of energy, your own personality - and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.