Cafe Barista

Tesco PLC; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK retailer is looking for an enthusiastic Barista to join their Café teams. You'll be responsible for ensuring customers enjoy quality drinks and exceptional service. The role includes coaching team members, adhering to safety regulations, and maintaining stock levels. Ideal candidates should have Barista experience and a passion for customer service. This position offers great benefits, including a colleague discount and flexible working options.

Benefits

Colleague Clubcard

Flexible working request

Retirement savings plan

Life Assurance

Access to wellbeing services

Exclusive deals and discounts

Uniform provided

Holiday starting at 28 days

Qualifications

• Experience of working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.
• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities.
• Excellent communication skills to support colleagues.

Responsibilities

• Adhere to food safety and hygiene regulations.
• Regularly review stock levels and follow policies.
• Work with the Café Manager to support team development.
• Keep up to date with communications and menu changes.
• Resolve customer complaints where possible.

Skills

Customer service

Barista experience

Coaching and training

Planning and organization

Communication

Job description

We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Café teams. Whether it's a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, you'll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better. You'll bring your skill as a Barista (or as someone who's worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, you'll ensure you're familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements. At Tesco Café, we're committed to providing opportunities for everyone to be at their best. With your experience, you'll take ownership of team barista development and work closely with the Café Manager to support those looking to develop their skills Plus, you'll use our Click and Learn portal and other café resources to complete specific learning modules to enhance your own knowledge. It really is a place to get on.

Responsibilities

• Making sure you adhere to food safety and hygiene regulations to ensure we meet the required standards.
• Regularly reviewing stock levels and being aware of (and following) all of our policies and procedures.
• Working with the Café Manager to identify and support team members looking to develop as Baristas.
• Keeping up to date with all communications from Tesco, as well as any new offers, initiatives and menu changes.
• Resolving any customer complaints where possible.

Qualifications

• Experience of working as a Barista, or in a hospitality environment.
• A commitment to excellent customer service.
• Confidence to coach and train others in an inclusive manner.
• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to support colleagues and the Café Manager.

Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Tesco

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.

Benefits

Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren't limited to:

• Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
• Request flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life's moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)