Kitchen Supervisor - Brentwood

Virgin Active; Brentwood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fitness brand in Brentwood seeks enthusiastic individuals for customer service roles. You'll ensure excellent customer experiences while maintaining high food safety standards. Responsibilities include preparing orders and assisting in team training. Candidates should have a friendly demeanor, attention to detail, and relevant experience. This role offers benefits such as a pension fund and discounts on meals.

Benefits

Pension fund

50% discount on meals while on duty

Complimentary membership

Qualifications

• Friendly, calm, and approachable nature to handle customer inquiries.
• Six months to one year of related experience or training.

Responsibilities

• Ensure customer satisfaction through excellent service.
• Maintain food safety standards and checklists.
• Prepare orders for drinks and food items.
• Assist in training new recruits according to brand standards.

Skills

Customer service excellence

Attention to detail

Team collaboration

Quick and effective action

Experience with espresso machines

Job description

Responsibilities

• Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
• Good ability to carry out instructions from management.
• Ensure all food safety controls are maintained and checklists.
• Prepare orders for smoothies and juices, coffee and food.
• A customer‑oriented positive attitude, good customer service is essential.
• Work timeously in various positions.
• Assist management and other crew members in working together as a team.
• Ensure high personal hygiene standards are followed at all times.
• Practical "Clean as You Go" at all times and ensure consistently high hygiene standards in the store.
• Assist in training up new recruits as per the brand standards and requirements.
• Ensure continuous awareness of all promotions, product standards and specifications.

Qualifications

• A friendly, calm and approachable nature with the ability to act quickly and effectively.
• Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
• Excellent attention to detail – nothing gets by without you noticing!
• Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
• Confident in your own ability to keep customer satisfaction high.
• Acting as a member of one team with one goal, Six months to one year related experience and/or training.
• Espresso Machine knowledge is handy.

Benefits

• Pension fund
• 50% discount on Kauai meals while on duty
• Complimentary Virgin Active membership for yourself