Spa Attendant Casual

Four Seasons Hotels Limited; Winchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hospitality company in Winchester is seeking a Spa Team Member to ensure cleanliness and maintain high spa standards in locker rooms and treatment areas. The ideal candidate will have a positive attitude, service passion, and the ability to work well within a dedicated team while providing exceptional customer experiences. This role includes training opportunities and employee benefits such as free meals and career development.

Benefits

Excellent training and career development opportunities

Free meals while on duty

Shuttle bus service available

Employee recognition programmes

Qualifications

• Previous hospitality experience preferred.
• Ability to work as part of a dedicated team.
• Good level of written and spoken English.

Responsibilities

• Greet members and guests and orient them to the locker room.
• Assist members and guests to their appointments.
• Maintain cleanliness of locker rooms and spa areas.

Skills

Positive attitude

Service passion

Attention to detail

Interpersonal skills

Written and spoken English

Job description

As a key member of the Spa team you will be responsible for all aspects of cleanliness, set‑ups and maintaining all spa standards in the locker rooms, fitness areas, pool, and treatment rooms.

What you will do

• Greeting members/guests and properly orientating them to the locker room area.
• Assisting our members/guests to their appointments as required and responding to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Providing a quality service and maintaining a clean and well‑stocked locker room.
• This includes replenishment of amenity items as needed and removing any items left behind by guests such as towels and robes.
• Maintaining cleanliness of the steam room, hot tubs, showers and floors in spa area.
• You must adhere to and enforce all locker rooms rules and etiquette.

Qualifications

• Positive attitude, service passion, and attention to detail.
• Ability to work as part of a dedicated and passionate team.
• Good level of written and spoken English.
• Excellent personal presentation and interpersonal skills.
• Previous Hospitality experience preferred.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout. The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24‑hour room service, our guests have a lovely collection to choose from.

What we offer

• Excellent Training & Career development opportunities.
• Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Opportunities to build a successful career with global potential!!
• Free uniform dry cleaning available.
• Annual themed employee party and many social, charitable & sporting events throughout the year.
• Access to Wagestream – salary advance benefit.
• Employee recognition programmes.