Zoho Executive

Pertemps; City Of London; Hybrid; GBP 35,000 - 39,000; Full time

Job summary

A prominent independent think tank in London is seeking a skilled Zoho Executive to lead CRM execution in their communications team. The successful candidate will oversee email campaign management and data segmentation using Zoho CRM. This engaging role emphasizes the importance of detail-oriented work in a hybrid environment, contributing to high-profile projects. Employees enjoy 30 days of annual leave and various office perks, making it an ideal opportunity for CRM professionals looking to make a difference.

Benefits

30 days of annual leave

Hybrid working

Daily lunch provided

Pension scheme with 10% employer contribution

Qualifications

• Extensive experience managing and executing campaigns within Zoho CRM.
• Strong knowledge of the broader Zoho ecosystem and its functionalities.
• Ability to work confidently with structured data and segmentation tools.

Responsibilities

• Build, test, and deploy high-impact email campaigns through Zoho CRM.
• Maintain accurate contact records and manage complex imports.
• Monitor and analyse campaign performance using Zoho's analytics.

Skills

Zoho CRM expertise

Data management

Email campaign management

Google Analytics knowledge

Tools

Zoho

Spreadsheets

Job description

Zoho Executive

Location: London – Hybrid working

Salary: £35,000 – £39,000 per annum

The Opportunity

An influential, independent think tank at the heart of London is seeking a highly skilled Zoho Executive to join its communications and marketing team. This organisation operates at the highest levels of UK politics and the civil service, providing evidence-based advice to help improve the effectiveness of government policy. The successful candidate will play a pivotal role in ensuring the right message reaches the right audience at the right time, contributing directly to the organisation’s mission to influence change through research and insight.

This is an exciting opportunity for a detail-oriented, tech-savvy professional who thrives in a fast-paced environment and wants to make a tangible impact on high-profile projects.

The Role

This is a hands-on, specialist position for a Zoho CRM expert who is passionate about using data and digital tools to drive audience engagement. You will be the primary lead for CRM execution, ensuring that communications are accurately targeted, efficiently delivered, and effectively tracked. You will work closely with the wider marketing and communications team to maximise the impact of campaigns.

Key Responsibilities

• Email Campaign Management: Build, test, and deploy high-impact email campaigns, including newsletters and research releases, exclusively through Zoho CRM.
• Data Management and Segmentation: Maintain accurate and clean contact records, manage complex imports, and apply sophisticated segmentation logic to campaigns to ensure messaging is tailored to the right audience.
• Technical Optimisation: Apply UTM tags, track links, and assist with user tracking setup through Google Analytics to measure engagement and campaign success.
• Reporting and Insights: Monitor and analyse campaign performance using Zoho’s analytics, providing actionable insights and recommendations to improve audience engagement.
• Continuous Improvement: Stay updated on the latest Zoho features and functionality, sharing knowledge with the team to enhance processes and outputs.

Essential Zoho Expertise

• Extensive experience managing and executing campaigns within Zoho CRM.
• Strong knowledge of the broader Zoho ecosystem and its functionalities.
• Ability to work confidently with structured data, spreadsheets, and segmentation tools within the CRM.
• Proactive in learning and implementing new Zoho features to improve team efficiency and campaign performance.

Why Join This Team?

This organisation offers a stimulating and supportive work environment where employee wellbeing is a priority. Staff enjoy a comprehensive benefits package, including:

• Generous Leave: 30 days of annual leave plus bank holidays.
• Hybrid Working: Flexible arrangement requiring at least three days per week in the London office.
• Office Perks: Daily lunch provided when working from the Westminster office.
• Financial Security: Pension scheme with a 10% employer contribution and life assurance.

This role is perfect for a CRM professional looking to grow in a high-profile, purpose-driven organisation while using their Zoho expertise to make a real difference.