Youth Personal Advisor

Get Set UK; Basildon; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

A compassionate organization is seeking a Youth Personal Advisor to provide support for young adults facing mental health challenges in Essex. This role focuses on building trust, delivering personalized support, and helping young people to re-engage with learning and employment opportunities. The ideal candidate will have experience working with vulnerable groups and strong communication skills. Join a mission-driven team dedicated to making a difference in young lives across Essex.

Benefits

Wellbeing support including GP and counselling

Discounts, pension, and salary sacrifice options

Enhanced benefits with service

Qualifications

• Experience working with young people or vulnerable groups.
• Ability to build trust, rapport and positive relationships.
• Understanding of barriers faced by young people with mental health needs.

Responsibilities

• Deliver personalized, strengths-based support to young adults with Severe Mental Illness.
• Build trust and rapport with young people who may have disengaged.
• Support young people to identify goals through structured action planning.

Skills

Building trust and rapport

Strong communication skills

Empathy in supporting young people

Job description

We're now looking for a Youth Personal Advisor to join our Essex Work Ready service - a compassionate, motivated professional who is passionate about supporting young adults with mental health needs to re-engage with learning, employment and the wider community. This is a frontline, people-focused role where your work will have real, visible impact on young lives across Essex.

• Deliver personalised, strengths-based 1-to-1 support to young adults aged 16-26 with Severe Mental Illness (SMI)
• Build trust and rapport with young people who may have disengaged from services
• Support young people to identify goals, aspirations and next steps through structured action planning
• Provide practical support to progress into education, employment, training or work-readiness activity
• Deliver trauma-informed, youth-centred and recovery-focused support

Partnership & Integrated Working

• Work closely with CAMHS, Secondary Mental Health Teams, Early Intervention Psychosis services, ARMS and youth organisations
• Attend multi-agency meetings and contribute to coordinated support planning
• Promote the Essex Work Ready service within local referral networks
• Maintain professional information-sharing and partnership standards

Outreach Delivery Across Essex

• Deliver support flexibly across Greater Essex, including Southend and Thurrock
• Meet young people in safe, accessible community settings, youth venues and partner locations
• Adapt your approach to suit different engagement needs and environments
• Work independently and collaboratively while following lone-working procedures

Performance & Outcomes

• Work to engagement, progression and outcome targets
• Support the achievement of education, employment and training outcomes
• Contribute to employment engagement and opportunity development
• Maintain accurate, timely and compliant case notes and reporting
• Support delivery of contractual KPIs

Safeguarding, Risk & Wellbeing

• Identify, manage and escape safeguarding concerns appropriately
• Work within risk-management and lone-working procedures
• Promote wellbeing-first and psychologically informed practice

Co-Production & Youth Voice

• Encourage young people to shape their support and goals
• Gather feedback to inform service improvement and learning

Because you'll be part of a mission-driven organisation that invests in your growth and celebrates your impact.

Qualifications

• Experience working with young people or vulnerable groups
• Ability to build trust, rapport and positive relationships
• Experience in employability, youth work, mentoring, education or mental health support
• Understanding of barriers faced by young people with mental health needs
• Ability to work to performance expectations and outcomes
• Strong communication and partnership-working skills

You Share Our Values

• Be Ambitious - You're determined, forward-thinking and always seeking improvement
• Be Inspiring - You support others to take ownership and raise standards
• Be Proud - You celebrate high-quality work and positive outcomes
• Be Considerate - You collaborate inclusively with colleagues, partners and stakeholders
• Own It - You take accountability, lead with integrity, and follow through on what matters

You'll get:

• Wellbeing support including GP, counselling and Headspace
• Discounts, pension and salary sacrifice options
• Enhanced benefits with service
• A culture built on ambition, pride, ownership and support
• Real opportunities for progression

We are also a proud Disability Confident Employer. Adjustments are available at every stage.