Youth Housing Support Officer - 24/7 Care & Independence

Pobl Group; Abercanaid; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Pobl Group in Merthyr Tydfil is seeking a committed Scheme Support Officer for a full-time, permanent post in a short-term Supported Accommodation scheme. The role involves day and waking night shifts, weekend work, and 24/7 support for young people aged 16-35.

Working with the Manager and a dedicated team, you will help residents develop tenancy management skills, deliver workshops, conduct wellbeing checks, and maintain a safe, welcoming building while providing reception and admin support as

Formación

• Relevant experience supporting vulnerable people is essential.
• Strong communication and interpersonal skills with young people.
• Ability to work both independently and as part of a team.

Responsabilidades

• Build positive relationships with the young people.
• Deliver workshops on tenancy management, health and wellbeing.
• Support customers according to individual support plans.
• Conduct wellbeing checks and respond to needs.
• Ensure the building is safe, including health and safety checks.
• Provide reception cover and administrative support when required.
• Handle challenging situations calmly and professionally.

Conocimientos

Empathy

Communication

Teamwork

Problem solving

Conflict resolution

Initiative

Herramientas

MS Office

Descripción del empleo

Pobl Group in Merthyr Tydfil is seeking a committed Scheme Support Officer for a full-time, permanent post in a short-term Supported Accommodation scheme. The role involves day and waking night shifts, weekend work, and 24/7 support for young people aged 16-35.

Working with the Manager and a dedicated team, you will help residents develop tenancy management skills, deliver workshops, conduct wellbeing checks, and maintain a safe, welcoming building while providing reception and admin support as