Young Persons Support Worker

Tai Pawb; Merthyr Tydfil; Remote; GBP 21,000 - 27,000; Full time

Job summary

Tai Pawb is recruiting for a full-time, permanent Scheme Support Officer at our Young Persons Supported Accommodation Service in Merthyr Tydfil. The role involves working alongside the Manager and a dedicated team to provide 24/7 support to young people aged 16-35, including emergency accommodation and tenancy skills development.

You will deliver tenancy management, health and wellbeing workshops, support plans, wellbeing checks, and ensure safety on site while offering reception cover and

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• Demonstrated passion to help people live as independently as possible.
• Demonstrated enthusiasm for making a difference in people’s lives.
• Strong initiative with ability to work independently and as part of a team.
• Ability to manage conflicting or difficult situations calmly.

Responsibilities

• Deliver workshops on tenancy management and health and wellbeing.
• Support customers in line with individual support plans under guidance.
• Conduct wellbeing checks and respond to customer needs.
• Ensure building safety through health and safety checks and site awareness.
• Provide reception cover and administrative support when required.
• Manage challenging situations with calm, proactive responses.
• Support customers with additional needs toward greater independence.

Skills

Relevant work experience

Vulnerable people knowledge

Team player

Conflict resolution

Initiative

Job description

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A full-time, permanent, Scheme Support Officer in a short term Supported Accommodation scheme in Merthyr Tydfil. You will be required to work days, waking nights and have weekend availability.

About the role

This is a Scheme Support Officer role based at our Young Persons Supported Accommodation Service in Merthyr Tydfil. Working alongside the Manager, you'll be part of a dedicated team of Scheme Support Officers and Project Workers, providing 24/7 support to a diverse group of young people.

As part of the team, you'll support young people aged 16-35 with a range of needs. Alongside providing emergency accommodation, the service helps customers build their independence by developing their tenancy management skills and confidence, preparing them for independent living.

• Delivering workshops on topics such as tenancy management, health and wellbeing
• Supporting customers in line with their individual support plans, under the guidance of the Project Worker
• Carrying out wellbeing checks and responding to customer needs
• Ensuring the building remains safe and secure, including undertaking health and safety checks and maintaining awareness of who is on site
• Providing reception cover and administrative support when required
• Managing challenging situations and responding calmly and appropriately to changing circumstances
• Supporting customers with any additional needs they may have, helping them work towards their goals and greater independence

Skills and Experience Needed

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

If you would like to learn more about us, the role, our benefits & more.