Youth Housing & Independence Support Officer

Tai Pawb; Merthyr Tydfil; Remote; GBP 21,000 - 27,000; Full time

Job summary

Tai Pawb is recruiting for a full-time, permanent Scheme Support Officer at our Young Persons Supported Accommodation Service in Merthyr Tydfil. The role involves working alongside the Manager and a dedicated team to provide 24/7 support to young people aged 16-35, including emergency accommodation and tenancy skills development.

You will deliver tenancy management, health and wellbeing workshops, support plans, wellbeing checks, and ensure safety on site while offering reception cover and

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• Demonstrated passion to help people live as independently as possible.
• Demonstrated enthusiasm for making a difference in people’s lives.
• Strong initiative with ability to work independently and as part of a team.
• Ability to manage conflicting or difficult situations calmly.

Responsibilities

• Deliver workshops on tenancy management and health and wellbeing.
• Support customers in line with individual support plans under guidance.
• Conduct wellbeing checks and respond to customer needs.
• Ensure building safety through health and safety checks and site awareness.
• Provide reception cover and administrative support when required.
• Manage challenging situations with calm, proactive responses.
• Support customers with additional needs toward greater independence.

Skills

Relevant work experience

Vulnerable people knowledge

Team player

Conflict resolution

Initiative

Job description

Tai Pawb is recruiting for a full-time, permanent Scheme Support Officer at our Young Persons Supported Accommodation Service in Merthyr Tydfil. The role involves working alongside the Manager and a dedicated team to provide 24/7 support to young people aged 16-35, including emergency accommodation and tenancy skills development.

You will deliver tenancy management, health and wellbeing workshops, support plans, wellbeing checks, and ensure safety on site while offering reception cover and