Youth Housing & Independence Scheme Support Officer

Pobl Group; Merthyr Tydfil; Sur place; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Codi Perks & Benefits

Résumé du poste

Codi Group is seeking a Scheme Support Officer for our young people housing service in Merthyr Tydfil. You will work with a dedicated team, delivering 24/7 support to young people aged 16–35, helping them develop tenancy skills and move towards independent living.

You will deliver workshops, provide wellbeing checks, and assist with emergency accommodation while supporting individuals to achieve their goals and greater independence.

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• A passion to work with and enable people to live as independently a life as possible.
• An enthusiasm and passion for making a difference to people's lives.
• A strong initiative and ability to work alone as well as being a great team player.
• Ability to deal with conflicting and difficult situations.

Responsabilités

• Building positive relationships and engaging with the young people we support.
• Delivering workshops on topics such as tenancy management, health and wellbeing.
• Supporting customers in line with their individual support plans, under the guidance of the project worker.
• Carrying out wellbeing checks and responding to customer needs.
• Ensuring the building remains safe and secure, including undertaking health and safety checks and maintaining awareness of who is on site.
• Providing reception cover and administrative support when required.
• Managing challenging situations and responding calmly and appropriately to changing circumstances.
• Supporting customers with any additional needs they may have, helping them work towards their goals and greater independence.

Connaissances

Vulnerable people

Independence support

Passion for impact

Initiative

Team player

Conflict handling

Description du poste

Codi Group is seeking a Scheme Support Officer for our young people housing service in Merthyr Tydfil. You will work with a dedicated team, delivering 24/7 support to young people aged 16–35, helping them develop tenancy skills and move towards independent living.

You will deliver workshops, provide wellbeing checks, and assist with emergency accommodation while supporting individuals to achieve their goals and greater independence.