Young Persons Support Worker

Codi Group; Merthyr Tydfil; On-site; GBP 21,000 - 26,000; Full time

Job summary

Codi Group in Merthyr Tydfil is seeking a full-time Scheme Support Officer for our Young Persons Supported Accommodation Service. You'll work with the Manager and a team to provide 24/7 support to young people aged 16-35, helping them develop tenancy skills and move toward independent living.

You'll build positive relationships, deliver tenancy workshops, conduct wellbeing checks, maintain building safety, provide reception support, and support customers with individual plans as part of a

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• A passion to work with and enable people to live as independent a life is essential.
• Enthusiasm and passion for making a difference to people’s lives.
• Strong initiative and ability to work alone as well as being a great team player.

Responsibilities

• Building positive relationships and engaging with the young people we support
• Delivering workshops on tenancy management, health and wellbeing
• Supporting customers in line with their individual support plans, under the guidance of the Project Worker
• Carrying out wellbeing checks and responding to customer needs
• Ensuring the building remains safe and secure, including health and safety checks
• Providing reception cover and administrative support when required
• Managing challenging situations and responding calmly to changing circumstances
• Supporting customers toward greater independence

Skills

Relationship building

Workshop delivery

Tenancy management

Wellbeing checks

Customer support

Reception duties

Conflict management

Independence coaching

Job description

A full-time, permanent, Scheme Support Officer in a short term Supported Accommodation scheme in Merthyr Tydfil.

This is a Scheme Support Officer role based at our Young Persons Supported Accommodation Service in Merthyr Tydfil. Working alongside the Manager, you’ll be part of a dedicated team of Scheme Support Officers and Project Workers, providing 24/7 support to a diverse group of young people.

As part of the team, you’ll support young people aged 16-35 with a range of needs. Alongside providing emergency accommodation, the service helps customers build their independence by developing their tenancy management skills and confidence, preparing them for independent living.

• Building positive relationships and engaging with the young people we support


• Delivering workshops on topics such as tenancy management, health and wellbeing


• Supporting customers in line with their individual support plans, under the guidance of the Project Worker


• Carrying out wellbeing checks and responding to customer needs


• Ensuring the building remains safe and secure, including undertaking health and safety checks and maintaining awareness of who is on site


• Providing reception cover and administrative support when required


• Managing challenging situations and responding calmly and appropriately to changing circumstances


• Supporting customers with any additional needs they may have, helping them work towards their goals and greater independence


• Relevant work experience and knowledge of issues relating to vulnerable people is essential.


• A passion to work with and enable people to live as independent a life as possible


• An enthusiasm and passion for making a difference to people’s lives


• A strong initiative and ability to work alone as well as being a great team player


• Ability to deal with conflicting and difficult situations


• Full list of duties and can found on the Job description.

If you would like to learn more about us, the role, our benefits & more.