Scheme Support Officer

Codi Group; Pontypridd; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Codi Group is seeking a dedicated Scheme Support Officer in Pontypridd to work within a 24/7 supported accommodation scheme for young people aged 16-25. This full-time role involves shift patterns including days, evenings, weekends and nights, within The Grange service.

You will collaborate with Project Workers to empower residents to attain independent tenancy skills. Join a values-driven not-for-profit organisation committed to compassion, authenticity and progress, with a welcoming team

Qualifications

• Demonstrated desire to support people to live independently.
• Ability to work as part of a team and on own initiative.
• Comfort handling challenging situations with empathy.

Responsibilities

• Engage with young people in supported accommodation.
• Plan and deliver tenancy management and wellbeing workshops.
• Support individuals per their tailored support plan.
• Help ensure building safety, security, and health checks.

Skills

Passion for helping others

Team player

Conflict resolution

Independent decision making

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

A full-time Scheme Support Officer in a Young persons Supported Accommodation scheme in Pontypridd. You will be required to work on a rolling rota which includes days, evenings, weekend availability and waking nights.

This is a Scheme Support Officer role based in our Supported accommodation service, The Grange, Pontypridd. We have a team of Scheme Support officers, and Project Workers providing 24/7 Support to our young people who are experience homelessness.

The Grange provides short term, temporary, emergency accommodation to young, homeless people aged 16 to 25. Working as a team you will give opportunity for the young people to engage in activities and training which will allow them to develop the necessary skills to manage a tenancy and to live independently.

• Engaging and interacting with the people we support
• Planning and delivering workshops relating to tenancy management, health, and wellbeing
• Supporting the young people as directed by the Project Worker according to the support plan specifically tailored to each individual
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Reception duties as and when required
• Dealing with challenging behaviours and responding to arising needs
• Addressing any additional needs, the people we support might have
• Preparation of flats ensuring that they are clean, fully equipped and ready for new clients to move into

Skills and Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
• Capable of lone working and making sound decisions independently.

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.

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