YourLiebherrCareer Workshop Service Controller

Liebherr Appliances Home; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading manufacturer of heavy machinery in Biggleswade is seeking a Workshop Service Controller to enhance customer satisfaction through effective scheduling and organization. Responsibilities include ensuring timely delivery of machine-specific attachments and maintaining relationships with the sales team and workshop engineers. Candidates should have GCSEs in Math and English, with strong planning and organizational skills. This full-time position offers a competitive salary and opportunities for personal development.

Benefits

Competitive salary and benefits

Opportunities for training and personal development

Qualifications

• Exceptional planning and organising skills in a fast-paced environment.
• Ability to work flexibly and as a team player.
• Experience in a technical environment preferred.

Responsibilities

• Establish a customer-first mentality when realigning schedules.
• Ensure timely delivery of optional extras for machine workflows.
• Maintain a safe working environment through safety requirements.

Skills

Cost Estimation

Customer Service

Planning and Organising Skills

Teamwork

Technical Skills

Education

GCSE pass grade (A-C or 9-4) in Mathematics and English

Job description

A vacancy has arisen within our Earth Moving Workshop based in Biggleswade for a Workshop Service Controller.

The role contributes to the success of Liebherr-Great Britain Ltd by contributing to the quality standards and driving profitable growth through the effective scheduling control and organisation of the preparation of machines prior to final inspection and subsequent release to customers whilst working within the Companys key result areas; Business Performance Customer Focus People and Teamwork Leadership.

Your responsibilities as a Workshop Service Controller

• Establishing a customer first mentality when maintaining and realigning planning schedules
• Ensuring customer specifications are met by ensuring timely delivery of optional extras and machine-specific attachments to allow for a continuous workflow so as to meet delivery deadlines.
• Developing an effective working relationship with the sales administration team Liebherr Rental and Used equipment.
• Developing and maintaining good relationships between themselves and the workshop engineers
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems
• Operating the wash bay planning system to effectively manage the work flow
• Planning all activity into the LISA planning board
• Working in accordance to company quality assurance guidelines
• Maintaining an organised system of work ensuring filing and documentation are handled in a timely manner and logically filed
• Taking the lead in the organisation and delivery of spare parts through the effectrive management of sub suppliers.

The successful candidate will require the following :

• GCSE pass grade (A-C or 9-4) in Mathematics and English
• Able to demonstrate the application of skills required within a technical environment
• Demonstrate an exceptional level of planning and organising skills applied within a fast paced and changing environment
• Team player
• Flexible approach to work

Our Offer

The opportunity to work with an industry-leading manufacturer .

Competitive salary and benefits.

Training and personal development programmes

Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherrs products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

Contact

Aleksandra Szczepanska

Key Skills

• Cost Estimation
• Customer
• Biomedical
• Interpretation
• Call Centre

Employment Type

Full-Time

Experience

years

Vacancy

1