Young Persons Support Officer

Tai Pawb; Pontypridd; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Tai Pawb in Pontypridd is seeking a full-time Scheme Support Officer for our Young Persons Supported Accommodation. You will work as part of a team providing 24/7 support to up to several young people aged 16 to 25, helping them engage in activities and training to develop tenancy skills and independence.

The role involves planning workshops on tenancy management, health and wellbeing, secure building operations, reception duties, and responding to challenging behaviours, with a focus on

Qualifications

• A passion to work with and enable people to live as independent a life as possible.
• A strong initiative and ability to work alone as well as being a great team player.
• Ability to deal with conflicting and difficult situations.
• Capable of lone working and making sound decisions independently.

Responsibilities

• Planning and delivering workshops relating to tenancy management, health, and wellbeing
• Supporting the young people as directed by the Project Worker according to the support plan specifically tailored to each individual
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Reception duties as and when required
• Dealing with challenging behaviours and responding to arising needs
• Addressing any additional needs, the people we support might have
• Preparation of flats ensuring that they are clean, fully equipped and ready for new clients to move into

Skills

Passion to help people

Team player

Ability to lone work

Conflict management

Job description

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A full-time Scheme Support Officer in a Young persons Supported Accommodation scheme in Pontypridd. You will be required to work on a rolling rota which includes days, evenings, weekend availability and waking nights.

About the role

This is a Scheme Support Officer role based in our Supported accommodation service, The Grange, Pontypridd. We have a team of Scheme Support officers, and Project Workers providing 24/7 Support to our young people who are experience homelessness.

The Grange provides short term, temporary, emergency accommodation to young, homeless people aged 16 to 25. Working as a team you will give opportunity for the young people to engage in activities and training which will allow them to develop the necessary skills to manage a tenancy and to live independently.

• Planning and delivering workshops relating to tenancy management, health, and wellbeing
• Supporting the young people as directed by the Project Worker according to the support plan specifically tailored to each individual
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Reception duties as and when required
• Dealing with challenging behaviours and responding to arising needs
• Addressing any additional needs, the people we support might have
• Preparation of flats ensuring that they are clean, fully equipped and ready for new clients to move into

Skills and Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
• Capable of lone working and making sound decisions independently.

Full list of duties and can found on the Job description.