Scheme Support Officer

Codi Group; Newport; On-site; GBP 15,000 - 20,000; Part time

Job summary

Codi Group is seeking a part-time Scheme Support Officer for Clifton Place in Newport. This short-term role supports residents in a busy Supported Accommodation service, working as part of a dedicated team to provide housing-related support and help people live more independent lives.

You will engage with diverse clients, assist with tenancy management workshops, carry health and safety checks, and build community links.

Responsibilities

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers
• You will be faced with complex behaviours and needs and will need to adapt your approach to engage a diverse client base and manage disputes or conflicts appropriately

Job description

One part-time (36hrs) Scheme Support Officer in a short term Supported Accommodation service in Newport.

This is a Scheme Support Officer role based in our Supported accommodation service, Clifton Place, Newport. We have a team of Scheme Support officers, Lead Project Workers, Project Workers and, Accommodation Coordinator providing 24/7 Support to our diverse group of customers.

Working in a team, you will provide support to a range of families, young people, pregnant women individuals with physical disabilities, mental health, substance misuse and individuals who have been trafficked from other countries. You will provide housing related supported to equip our customers with the knowledge, skills and tools that they need to be able to live independent lives.

As a scheme support officer you will be required:

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

You will be faced with complex behaviours and needs. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.

A passion to work with and enable people to live as independent a life as possibleA strong initiative and ability to work alone as well as being a great team playerAbility to deal with conflicting and difficult situationsFull list of duties and can found on the Job description.If you would like to learn more about us, the role, our benefits & more.