Workshop Manager: Lead Top Auto Service & Customer Experience

Group 1 Automotive; Manchester; Sur place; GBP 38 000 - 43 000; Plein temps

Avantages offerts par ce poste

33 days annual leave

Retail discounts

Car discounts and servicing offers

Company pension

Family-friendly policies

Cycle-to-work

Healthcare access 24/7

Volunteer day

Share purchase plan

Training and development

Life assurance

Flexible working

Résumé du poste

Group 1 Automotive's Volkswagen Van Centre Manchester is seeking a Workshop Manager to lead the workshop and deliver outstanding service to customers.

You will oversee day‑to‑day operations, work with technicians and service staff, and drive profitability while maintaining high standards. Salary £37,500–£42,500 basic, with bonus and OTE up to £50,000, depending on experience. We value diversity and offer extensive training and progression opportunities.

Qualifications

• Full UK driving licence required.
• Motor industry experience in a similar role is essential.
• Strong communication and customer service skills.
• Ability to work to timescales and under pressure.
• Experience in a main dealer environment preferred.
• Good teamwork and attention to detail.

Responsabilités

• Responsible for the day-to-day running of the workshop.
• Ensure service and repair technicians meet daily targets.
• Assist service managers in delivering excellent customer service.
• Achieve agreed profits and retention levels.

Connaissances

Driving Licence

Automotive experience

Teamwork

Customer service

Work under pressure

Attention to detail

Communication

Main dealer experience

Industry knowledge

Description du poste

Group 1 Automotive's Volkswagen Van Centre Manchester is seeking a Workshop Manager to lead the workshop and deliver outstanding service to customers.

You will oversee day‑to‑day operations, work with technicians and service staff, and drive profitability while maintaining high standards. Salary £37,500–£42,500 basic, with bonus and OTE up to £50,000, depending on experience. We value diversity and offer extensive training and progression opportunities.