Workshop Manager

Kemp Recruitment Ltd; Aldridge; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading forklift dealer in Aldridge is seeking an experienced Workshop Manager to oversee daily operations and ensure smooth technician workload. In this key leadership role, you will enhance productivity, improve workshop efficiency, and deliver excellent customer service. The ideal candidate will have supervisory experience in a forklift or engineering workshop, strong leadership skills, and the ability to manage KPIs effectively. Offering a competitive salary of £45,000 - £50,000, this role is ideal for those looking to advance their career.

Qualifications

• Experience in a Forklift or engineering workshop at Supervisor level or above.
• Strong leadership skills and the ability to manage a team effectively.
• Confident in planning and managing workshop productivity.

Responsibilities

• Manage daily workshop operations and technician workload.
• Ensure all repairs and services are completed on time.
• Monitor and improve workshop productivity and efficiency.

Skills

Leadership and people-management skills

KPI reporting and productivity management

Customer-facing experience

Problem-solving ability

Job description

Overview

Workshop Manager - Forklift Dealership

Salary: £45,000 - £50,000

Hours: Monday-Friday, 08:00-17:00

Our client, a leading forklift dealer, is looking for an experienced Workshop Manager to lead a busy forklift workshop. This is a key leadership role with responsibility for technician management, workshop performance, and delivering an excellent customer experience.

Responsibilities

• Manage daily workshop operations and technician workload
• Ensure all repairs and services are completed on time and to quality standards
• Monitor and improve workshop productivity, efficiency, and profitability
• Support customers with clear communication and problem-solving
• Report on workshop KPIs and ensure accurate invoicing and documentation
• Identify training needs and support ongoing staff development

Qualifications

• Experience in a Forklift or an engineering workshop at Supervisor level or above
• Strong leadership and people-management skills
• Confident in planning, productivity management, and KPI reporting
• Customer-facing experience with good problem-solving ability

How to Apply

If you're an experienced workshop leader looking for the next step, we'd love to hear from you. Please reply to this advert with an up to date copy of your CV or call Jack at Kemp Recruitment on (phone number removed).