Workshop Controller

STEER AUTOMOTIVE GROUP LIMITED; Grays; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive repair firm in the United Kingdom is looking for an experienced Workshop Controller to oversee daily operations, allocate work, and ensure repairs are completed to the highest standards. The ideal candidate will have a strong background in the accident repair industry, excellent leadership and organisational skills, and a commitment to quality. This role offers a competitive salary, numerous benefits, and opportunities for career progression.

Benefits

Competitive salary plus performance related bonus

29 days holiday including public holidays

Pension contributions

Cycle to work scheme

Opportunities for career progression

Qualifications

• Proven experience in a workshop controller, senior technician, or similar role.
• Strong leadership and communication skills.
• Solid understanding of repair processes and bodyshop operations.

Responsibilities

• Oversee daily workshop activity to ensure jobs are completed on time.
• Allocate work to technicians based on skills and workload.
• Monitor progress, quality, and productivity.

Skills

Leadership skills

Communication skills

Organisational skills

Team motivation

Job description

At Steer Automotive Group, we pride ourselves on delivering outstanding repairs and exceptional customer service. We are looking for an experienced and organised Workshop Controller to manage workflow, maximise efficiency, and ensure repairs are completed to the highest standards. If you can lead a team, keep operations running smoothly, and maintain a strong focus on quality, this is your opportunity to make an impact in a fast-paced, professional environment.

Responsibilities

• Overseeing daily workshop activity to ensure jobs are completed on time and to specification
• Allocating work to technicians based on skills, workload, and priorities
• Monitoring progress, quality, and productivity, resolving any issues that arise
• Liaising with parts, customer service, and VDA teams to maintain a smooth repair process
• Promoting a safe, compliant, and well-organised working environment

Qualifications

• Proven experience in a workshop controller, senior technician, or similar role within the accident repair industry
• Strong leadership and communication skills with the ability to motivate a team
• Solid understanding of repair processes and bodyshop operations
• Excellent organisational skills and the ability to work under pressure
• A commitment to integrity, teamwork, and delivering work of the highest quality

Benefits

• Competitive salary plus performance related bonus
• 29 days holiday including public holidays plus additional days with service
• Pension contributions
• Referral bonus scheme
• Enhanced parental leave
• Enhanced sick pay
• Wagestream-a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
• Talk to us about flexible working
• VIP Awards - colleague recognition scheme
• Cycle to work scheme
• Benefits App - virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
• Steer Academy provides accredited ongoing training - paid for by the business
• Opportunities for career progression