Workshop Controller

Perfect Placement; Cliddesden; On-site; GBP 35,000 - 40,000; Full time

Job summary

A respected automotive dealership in Basingstoke is seeking an experienced Workshop Controller to lead a team and enhance workshop operations. This role offers a competitive salary of up to £35,000, with an OTE of £40,000. Ideal candidates will have prior experience in a supervisory role, strong leadership abilities, and excellent communication skills. This opportunity promises career advancement within a supportive environment.

Benefits

Competitive salary

Uncapped bonus structure

Clear career progression

Supportive working environment

Qualifications

• Previous experience in a Workshop Controller or senior supervisory role.
• Strong organisational and leadership abilities.
• Excellent communication skills to liaise effectively.

Responsibilities

• Manage daily operations of the workshop.
• Plan and allocate work efficiently among the team.
• Monitor workshop performance to meet KPIs.
• Liaise with service team for seamless workflow.

Skills

Organisational skills

Leadership abilities

Workshop process understanding

Communication skills

Team motivation

Job description

Our client, a well-established and reputable car dealership in Basingstoke, is actively seeking an experienced Workshop Controller to join their busy Service Department. This is an excellent opportunity for a skilled automotive professional to lead a team, optimise workshop operations, and advance their career within a respected dealership group.

Benefits

• Competitive basic salary of up to £35,000
• Uncapped bonus structure, with achievable £40,000 OTE
• Monday to Friday working hours (7am - 5pm)
• One in three Saturdays mornings (8 : 30am - 12 : 30pm)
• Long-standing dealer group offering clear career progression
• Supportive and development-focused working environment
• Opportunity to oversee a large workshop in a busy dealership setting

Duties

• Managing the daily operations of the Workshop Controller role, including overseeing a team of vehicle technicians
• Planning and allocating work efficiently among the team to ensure productivity and customer satisfaction
• Monitoring workshop performance to meet key KPIs and standards
• Liaising with the Aftersales Manager and service team to ensure seamless workflow and customer communication
• Identifying and addressing individual development needs within the team
• Ensuring workshop standards and processes comply with brand and health and safety requirements
• Managing customer vehicle progress and workshop standards in line with dealership policies
• Facilitating effective communication between the workshop and service reception

Candidate Specification

• Previous experience in a Workshop Controller, Workshop Supervisor, or senior supervisory role within a trade environment
• Strong organisational and leadership abilities
• Good understanding of workshop processes and efficiency management
• Excellent communication skills to liaise with team members, customers, and management
• Ability to motivate and develop a team to achieve performance targets
• Knowledge of brand-specific service requirements and health and safety standards

If you have the relevant experience as a Workshop Controller and are looking for a role with a reputable dealership in Basingstoke, we would love to hear from you. This is a fantastic chance to take the next step in your automotive career within a team that values your expertise.

For more information or to apply for the Workshop Controller position, please contact Dee Hogger at Perfect Placement today. We specialise in matching talented automotive professionals with top dealership opportunities across the UK