Workshop Controller

Perfect Placement UK Ltd; Burgess Hill; On-site; GBP 25,000 - 42,000; Full time

Job summary

Perfect Placement UK Ltd is seeking an experienced Workshop Controller for a well-established bodyshop group in Burgess Hill. You will oversee daily workshop operations and lead a busy team, ensuring high quality repairs and customer satisfaction.

The role offers a 45-hour week, Monday–Friday, with occasional Saturdays on a rota, a supportive management team, and opportunities to develop staff within a friendly, family-run environment.

Qualifications

• Proven experience as Workshop Controller or supervisory role in automotive industry (preferred).
• Strong leadership and team management capabilities.
• Excellent organisational and time-management skills.
• Good communication skills to motivate a team.
• Knowledge of health and safety regulations in a workshop.
• Proactive mindset focused on continuous improvement.

Responsibilities

• Oversee daily workshop operations and ensure high standards of quality control.
• Lead and motivate workshop staff, setting daily/weekly targets for timely repairs.
• Conduct morning toolbox meetings to coordinate activities and priorities.
• Liaise with parts departments and external clients (dealerships/ARC) to maintain customer satisfaction.
• Maintain a clean, safe, and compliant workshop environment per health and safety standards.
• Drive productivity to meet or exceed monthly targets and production goals.
• Utilise basic IT systems and spreadsheets to track workflow and reporting.

Skills

Leadership

Team management

Time management

Communication

Tools

Spreadsheets

Job description

Are you an experienced Workshop Controller seeking a new challenge within a respected, family-oriented business? Our client, a well-established bodyshop group based in Burgess Hill, is actively seeking a dedicated Workshop Controller to oversee daily workshop operations. This Workshop Controller role provides an excellent platform for professionals from any automotive sector with leadership qualities and strong interpersonal skills - bodyshop knowledge is not essential.

Benefits:

• Competitive salary of up to £42,120 per annum, with bonus potential earning an OTE of approximately £49,320
• 45-hour working week with flexible hours, Monday to Friday
• Only one in four Saturday mornings required on a rota basis, supporting work-life balance
• 20 days holiday plus bank holidays, with an additional day off if your birthday falls during the week
• Opportunity to lead and develop a busy workshop team within a friendly, family-run environment
• Supportive management team committed to quality, efficiency, and staff development

Duties:

• Oversee daily workshop operations, ensuring smooth workflow and high standards of quality control
• Manage and motivate a team of workshop staff, setting daily and weekly targets to ensure timely repairs
• Conduct morning toolbox meetings to coordinate daily activities and communicate priorities
• Liaise with parts departments and external clients, including dealerships and ARC, to maintain customer satisfaction
• Maintain a clean, safe, and compliant workshop environment following health and safety standards
• Drive productivity to meet or exceed monthly targets and production goals
• Use basic IT systems and spreadsheets to manage workflow tracking and reporting; no formal management systems required

Requirements:

• Proven experience as a Workshop Controller or in a similar supervisory role within an automotive environment; Car Dealership Controllers are encouraged to apply
• Strong leadership and team management capabilities
• Excellent organisational and time-management skills focused on efficiency and quality
• Good communication skills and the ability to motivate and inspire a team
• Knowledge of health and safety regulations within a workshop setting
• Proactive mindset with a commitment to continuous improvement

If you are a motivated individual with leadership qualities looking to progress your career in a supportive environment, this is an exceptional opportunity to lead a dynamic workshop team within a well-regarded group.