Workshop Controller

Perfect Placement; Barnstaple; On-site; GBP 31,500 - 38,500; Full time

Benefits offered by this job

No weekend work

Healthy work-life balance

Career progression

Supportive management

Regular hours

Job summary

Perfect Placement is seeking a skilled Workshop Controller for a busy Barnstaple dealership. You will oversee workshop operations, schedule work, and lead the workshop team to ensure timely repairs and high service standards.

The role emphasizes customer communication, health and safety compliance, and strong leadership. A Full UK driving licence is essential and a proactive, customer-focused approach is expected.

Qualifications

• Proven experience as a Workshop Controller or Workshop Manager within the motor trade.
• Excellent leadership and organisational skills.
• Strong communication skills to liaise effectively with team members and customers.
• Ability to work efficiently under pressure and prioritise tasks effectively.
• Full UK driving licence is essential.

Responsibilities

• Manage and organise the workshop schedule to optimise productivity and workflow.
• Support and lead the workshop team to ensure efficient vehicle repairs and maintenance.
• Liaise directly with customers regarding vehicle repair updates and costs.
• Maintain high standards of workshop organisation, health, safety, and compliance.
• Assist technicians with diagnostics and troubleshooting as needed.
• Ensure all workshop processes adhere to manufacturer and health & safety standards.

Skills

Leadership

Communication

Management

Customer service

Job description

We are recruiting on behalf of our client for a highly skilled Workshop Controller to join their busy dealership located in Barnstaple. This is an excellent opportunity for an experienced professional to oversee workshop operations within a reputable motor trade environment. The ideal individual will possess strong management skills, a proactive approach, and a commitment to delivering exceptional customer service.

Benefits:

• Basic salary of up to £35,000 per annum, with an OTE of approximately £40,000
• Monday to Friday working hours from 7:30 AM to 5:00 PM
• No weekend work or late shifts
• Stable and well-established dealership
• Supportive management team committed to staff development
• Opportunities for career progression within the dealership
• Regular working hours promoting a healthy work-life balance

Duties of a Workshop Controller:

• Manage and organise the workshop schedule to optimise productivity and workflow
• Support and lead the workshop team to ensure efficient vehicle repairs and maintenance
• Liaise directly with customers regarding vehicle repair updates and costs
• Maintain high standards of workshop organisation, health, safety, and compliance
• Assist technicians with diagnostics and troubleshooting as needed
• Ensure all workshop processes adhere to manufacturer and health & safety standards

Requirements of a Workshop Controller:

• Proven experience as a Workshop Controller or Workshop Manager within the motor trade
• Excellent leadership and organisational skills
• Strong communication skills to liaise effectively with team members and customers
• Ability to work efficiently under pressure and prioritise tasks effectively
• Full UK driving licence is essential
• A proactive and customer-focused approach to workshop management

This Workshop Controller role in Barnstaple offers a rewarding career opportunity for a dedicated professional looking to join a well-established dealership.