Workshop Controller

Allscreens Nationwide Ltd; West of England; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Salary £34k-£36k

Bonus potential

Overtime pay

Leave 30 days + birthday off

Training programmes

Pension scheme

Share incentives

Staff discounts

Career progression

Job summary

Allscreens Nationwide Ltd is recruiting on behalf of a client for the Workshop Controller role at a busy Bristol dealership. This is an excellent opportunity to advance your career within a respected multi-franchise automotive retailer.

The role includes overseeing the Service Department, directing technicians, coordinating with Service Advisors, and ensuring safety, quality, and customer satisfaction in a fast-paced workshop environment.

Qualifications

• Proven ability to lead teams in a service/ workshop environment.
• Excellent communication and interpersonal skills.
• Strong leadership and team-management capabilities.
• Solid IT literacy and organisational skills.

Responsibilities

• Oversee day-to-day operations of the Service Department.
• Allocate work to Vehicle Technicians and supervise workflow.
• Motivate and lead a team to uphold safety, productivity and quality.
• Coordinate with Service Advisors to manage customer bookings.
• Ensure compliance with industry standards and customer satisfaction.
• Monitor and maintain workshop quality targets.
• Prioritise health and safety in the workshop.
• Maintain smooth interdepartmental communication.

Skills

Leadership

Communication

Team management

IT literacy

Problem solving

Time management

Driving licence

Job description

We are recruiting on behalf of our client, a successful multi-franchise automotive retailer, for the position of Workshop Controller at their busy dealership in Bristol. This is an exceptional opportunity for an experienced professional looking to advance their career within a reputable and well-established group.

Benefits for the Successful Workshop Controller:

• Starting salary of approximately £34,000 to £36,000 per annum, dependent on experience and qualifications
• Uncapped bonus potential exceeding £6,000 annually, based on performance
• Paid overtime at an enhanced rate
• 30 days annual leave including bank holidays, increasing with service, plus your birthday off
• Manufacturer-accredited training programmes offering development opportunities
• Company benefits such as pension scheme, share incentives, staff purchase discounts, and extensive online and high street savings
• Long-term career progression within a multi-award-winning automotive retailer

Duties as a Workshop Controller will include:

• Oversee the day-to-day operations of the Service Department
• Allocate work to Vehicle Technicians and supervise their workflow
• Motivate and lead a team to ensure high standards of safety, productivity, and quality
• Work closely with Service Advisors to plan and manage customer bookings effectively
• Ensure compliance with industry standards and maintain high levels of customer satisfaction
• Monitor and maintain technical quality control, ensuring workshop targets are met
• Prioritise health and safety compliance within the workshop environment
• Maintain efficient communication between departments to achieve smooth workflow

Requirements for the Workshop Controller position:

• Proven track record of managing a successful automotive workshop for at least three years
• Experience within a franchise-approved dealership or similar environment preferred
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Results-driven with a focus on quality and efficiency
• Good problem-solving and decision-making skills
• IT literacy and organisational skills
• Valid UK driving licence with minimal points
• Residing in Bristol or within reasonable commuting distance