Workshop Assistant

Sunbelt Rentals Limited; Greater Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading equipment rental company is seeking a Workshop Assistant in Greater Manchester. The role involves converting hire orders, preparing documentation, inspecting returned goods, and maintaining a clean work environment. Candidates should have previous experience in a similar position, excellent communication skills, and a full clean driving licence. This position provides an opportunity to work in a dynamic workplace focused on delivering exceptional customer experiences.

Benefits

24-7 employee assistance helpline

Mental health awareness support

Private medical insurance

Qualifications

• Experience within a similar position.
• Experience of maintaining relevant equipment in a workshop environment.
• Full clean Driving Licence.

Responsibilities

• Convert new hire orders to hire contracts by picking, checking and packing items.
• Prepare pre-hire documentation including hire contracts.
• Inspect returned goods for damages or missing items.
• Ensure good housekeeping in all work areas.

Skills

Customer service skills

Effective communication

Teamwork

Job description

Job Overview

A fantastic opportunity has arisen for a Workshop Assistant to join our team at Sunbelt Rentals UK. It’s our vision to own the future of rentals and our mission to deliver a world‑class experience. As a Workshop Assistant in our business, you’ll help us to deliver exceptional customer experiences and live up to our values, setting an unrivaled standard for the industry.

Responsibilities

• Converting new hire orders to hire contracts by picking, checking and packing items prior to dispatch using a variety of shipping methods.
• Preparation of pre‑hire documentation including hire contracts and printing of pre‑published instruction manuals.
• Preparation of courier waybills and manifests to complete the required shipping documentation.
• Initial inspection of returned goods to check for damages or missing items.
• Cleaning of product before and after hire.
• Loading and unloading vans.
• Maintaining stock levels or spares and accessories.
• Handling goods inwards for the building and distributing material to the relevant department.
• Providing support and assistance to staff and customers in order to provide excellent customer service in a business‑to‑business environment.
• Use of dedicated hire software and scheduling packages.
• Occasional deliveries of urgent orders (via company van).
• Ensure good housekeeping in all work areas to ensure that the company health, safety, quality and environmental policies and processes are adhered to.

Qualifications

To be successful in this role you will likely be in a similar position or have relevant transferable experience. A history of equipment rental or construction industry is preferable. You will be comfortable working under pressure and to tight deadlines whilst still maintaining a professional and approachable manner. You will enjoy working as part of a team and have excellent communication skills.

• Experience within a similar position.
• Experience of maintaining relevant equipment in a workshop environment.
• Ability to communicate effectively with all levels.
• Excellent customer service skills.
• Full clean Driving Licence.

About Sunbelt Rentals

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our Values

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team‑mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Health, Safety and Wellbeing

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first‑aider programme. You’ll also be able to access a 24‑7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.