Works Technician / Process Controller

ANGLIAN WATER; Bury St Edmunds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water utility company is looking for a hardworking Technician for Water Recycling Services in Bury St Edmunds. This permanent, full-time role involves undertaking maintenance and ensuring efficient operations at water recycling centres. Applicants should have GCSE level education, strong communication skills, and a full driving licence. Benefits include personal health care, life cover, flexible working, and a competitive pension scheme, making this an attractive opportunity for candidates looking for stability and growth.

Benefits

Personal private health care

Life cover – 8 x annual salary

25 days annual leave plus bank holidays

Competitive pension scheme

Bonus scheme

Flexible working options

Qualifications

• Educated to GCSE level, preferably in English and Mathematics.
• Some experience of sewerage design and construction is desirable.
• Full driving licence required.

Responsibilities

• Carry out routine maintenance at Water Recycling Centres.
• Ensure compliance during servicing activities.
• Liaise with OMC on rescheduling work plans.
• Maintain efficient operation of treatment processes.

Skills

Excellent communication skills

Competency with IT systems

Strong administration abilities

Ability to solve problems

Confidence and ability to deal with people

Strong sense of process and health and safety

Education

GCSE level in English and Mathematics

Job description

Salary and Benefits

£30,534 – depending on skills and experience + company van + standby allowance.

Job Details

Permanent, full time, 37 hours a week.

Location: Bury St Edmunds and surrounding areas.

Overview

Dive into a world of opportunity! Are you a hardworking, proactive and self‑motivated individual? If so, this could be the right position for you!

Water Recycling is at the heart of our operations. The key services that we are responsible for are delivered by our in‑house, highly‑skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres.

Responsibilities

You will be one of our Water Recycling Services Works Technicians in Bury St Edmunds and surrounding areas covering a number of sites local to this region. You will visit our Water Recycling Centres to carry out routine maintenance to ensure the sites operate correctly. This is a "hands on job", working outside in all weathers maintaining, monitoring and adjusting treatment processes. The work is varied, at times challenging, and it is unlikely that any two days will be the same.

• Carry out scheduled activities as instructed via a scheduling App or direct from the OMC Technicians or from FLM or Optimiser (as appropriate)
• Liaise with OMC to reschedule work plan in order to address any critical compliance issues

• Ensure site servicing is carried out in order that process runs as effectively and efficiently as possible, and that tasks are carried out in their correct sequence such that compliance is always maintained
• Ensure asset care activities (e.g., lubrication schedules) are carried out to required standards
• Implementation of agreed actions on Compliance Action Plans.

Qualifications

• Educated to GCSE level, preferably in English and Mathematics
• Excellent communication skills
• Confidence and ability to deal with people at all levels
• Competency with IT systems
• Some experience of sewerage design and construction is desirable
• Strong administration abilities
• A willingness to be flexible and an ability to get on with internal and external customers at all levels is essential
• Strong sense of process and health and safety
• Ability to work quickly, using own initiative and be able to solve problems
• Full driving licence

Benefits

• Personal private health care
• Life cover – 8 x annual salary paid to dependents
• 25 days annual leave – rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion
• Flexible working dependent on your role
• Competitive pension scheme – Anglian Water double‑matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle

Why Anglian Water?

Here at Anglian Water, we are striving to do the right thing for our people, customers and our environment. Our culture involves collaborative, innovative and inspiring work putting people at the heart of our business, and we truly love what we do! We believe that equal opportunities mean inclusion, diversity and fair treatment for all.

Closing date: 23rd January 2026

Interview week commencing 2nd February 2026