Workplace Experience – Floor Coordinator

Latham & Watkins LLP; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global law firm is seeking a Floor Coordinator to support day-to-day needs of personnel at their London office. Responsibilities include maintaining meeting spaces, responding to requests, and managing tickets in ServiceNow. The ideal candidate will possess a High School Diploma and have workplace experience, demonstrating willingness to learn and adapt. This in-office position offers a generous compensation package with benefits like health insurance and wellness programs.

Benefits

Health insurance

Pension plan

Wellness programs

Employee discounts

Career development opportunities

Qualifications

• Must have workplace experience or related experience.
• Demonstrate eagerness to grow professionally.

Responsibilities

• Anticipate needs and respond promptly to requests.
• Maintain presentation and readiness of shared spaces.
• Present a professional image according to dress code.
• Create and manage tickets in ServiceNow.
• Complete checklists accurately and escalate issues.

Skills

Knowledge of health and safety standards

Willingness to learn and complete tasks

Comfort with technology and AI tools

Education

High School Diploma or equivalent

Job description

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the Role

The Workplace Experience - Floor Coordinator is an integral part of Latham’s Workplace Experience team. This role will be responsible for supporting the day-to-day needs of personnel and visitors in one office location, ensuring these are handled accurately, promptly, and in line with global Workplace Experience standards, while welcoming and assisting visitors, colleagues, and guests in a courteous, professional manner. This role will be located in ourLondonoffice. Please note that this is an in-office position, and that the shift hours will be between 8:30 am - 6:30 pm.

Responsibilities & Qualifications

Other key responsibilities include:

• Anticipating the needs and responding promptly to requests while following established global service protocols
• Maintaining the presentation and readiness of all shared and meeting spaces, using checklists to confirm standards are met
• Presenting a professional image at all times, in accordance with the Workplace Experience dress code
• Creating, updating, and closing tickets in ServiceNow in line with required SLAs and documentation standards
• Completing all assigned checklists accurately and on schedule, escalating issues where necessary

We’d love to hear from you if you:

• Possess working knowledge of health and safety standards, and regulations, to ensure compliance and promote a safe environment
• Demonstrate willingness to complete all tasks and learn new skills, with flexibility and eagerness to grow professionally
• Are comfortable utilising and navigating various technology platforms and applications to enhance efficiency and productivity, specifically development and utilisation of skills with artificial intelligence tools

And have:

• Workplace experience or related experience
• A High School Diploma or equivalent

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel #LI-EH1