Workplace Coordinator

Invictus Group; Ridsdale; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent workplace solutions provider in Ridsdale is seeking a Facilities Coordinator to enhance Workplace Experience standards. Key responsibilities include managing facilities requests, overseeing low risk subcontractor work, and supporting contract management. The ideal candidate has strong customer service and organizational skills, IT proficiency, and a willingness to learn about Health and Safety regulations. This role offers the opportunity to work closely with various teams to ensure an efficient operation.

Qualifications

• Experience in facilities, PA, office management or Financial Admin roles is preferred.
• Good knowledge of Health and Safety legislation and environmental protection requirements.
• Strong IT literacy, including knowledge of industry-specific applications.

Responsibilities

• Support and deliver a high standard of Workplace Experience.
• Manage Facilities related requests as the main point of contact.
• Proactively maintain meeting room standards and consumable stock levels.
• Oversee low risk subcontractor work and hospitality requests.
• Prepare monthly and weekly financial reporting stats.
• Deputise for the Contract Manager in their absence.

Skills

Customer service skills

Interpersonal skills

Communication skills

Analytical skills

Organizational skills

Attention to detail

Ability to work under pressure

Job description

Work with the onsite DFS Office Manager to support and deliver a high standard of Workplace Experience.

Responsibilities

• Handyman duties
• Be the main point of contact for all Facilities related requests
• Proactively walk the site regularly making sure printer and stationary points are always topped up and tidy and check meeting room standards
• Ordering of consumables and ensuring stock levels onsite are kept to optimum levels
• Proactively manage the meeting room booking system and liaise with customers regarding meeting room set ups
• Deal with hospitality requests across both sites ensuring food is delivered on time, set up correctly and allergen requirements are adhered to
• Oversee post and mail requirements
• Management and overseeing low risk subcontractor work by third parties
• Prepare monthly and weekly financial reporting stats and information from various systems
• Work closely with Contract Manager to support them with management of account finances
• Attend and participate in contract and client meetings as required
• Deputise for the Contract Manager in their absence
• Responsibility of contract support element of the account including PO raising, billing, invoicing, and reporting
• Support site engineer, cleaning team, client's security and IT teams as required
• Any other duties as in accordance with the needs of the business

Qualifications

• Excellent customer service, interpersonal and communication skills
• Ideally some experience in facilities, PA, office management or Financial Admin roles
• IT literate, together with an understanding and experience of industry specific IT Applications
• Good knowledge of Health and Safety legislation, environmental protection requirements and a willingness to learn more
• Analytical skills
• Ability to work within a team and on own initiative and within a pressurised environment with
• Excellent organisational and planning skills
• Excellent attention to detail in report writing and communications