Workplace Concierge | Reception & Guest Services

Mitie; Birmingham; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Real living wage

Résumé du poste

Mitie in Central Birmingham is seeking a professional Corporate Receptionist to deliver high-quality front‑of‑house support, administration and guest services.

You will manage access, answer calls and emails, handle mail and parcels, and issue visitor and staff passes while upholding Mitie's service standards across the site.

The ideal candidate is friendly, proactive and IT literate, with the ability to prioritise tasks and work efficiently to deadlines in a fast-paced environment.

Qualifications

• Experience delivering front-of-house hospitality and a friendly, professional approach.
• Strong communication skills and the ability to handle calls and emails promptly.
• IT-literate with ability to use visitor/workplace management systems and standard software.

Responsabilités

• Provide high-quality front‑of‑house and reception support.
• Manage access and visitor management, issue passes and assist with security procedures.
• Answer calls and emails, sort mail and deliveries, and support meeting room setups.

Connaissances

Hospitality

Reception

Customer service

Communication

Organisational

Outils

Condeco

ProxyClick

MS Office

Description du poste

Mitie in Central Birmingham is seeking a professional Corporate Receptionist to deliver high-quality front‑of‑house support, administration and guest services.

You will manage access, answer calls and emails, handle mail and parcels, and issue visitor and staff passes while upholding Mitie's service standards across the site.

The ideal candidate is friendly, proactive and IT literate, with the ability to prioritise tasks and work efficiently to deadlines in a fast-paced environment.